IT Trainee: Desktop Support & Certifications (Paid Internship)

Charles IT; Middletown (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid internship

Paid training and certifications

Weekly mentorship

Small class size (5-6)

Path to full-time role

Job summary

Charles IT invites motivated individuals to join a 12-week IT trainee program in Middletown, CT. You will gain hands-on experience in desktop support, Office 365 administration, Active Directory, and basic server maintenance while completing self-paced trainings and certifications.

The program is paid, full-time (40 hours/week) with weekly progress check-ins and mentorship, and offers a pathway to a full-time Desktop Support Specialist role upon successful completion.

Qualifications

• Associate, Bachelor’s, or Graduate degree in Information Technology, or equivalent hands-on experience, is a plus.

Responsibilities

• Support administrative and general office tasks.

Skills

Customer service

Organizational skills

Time management

Analytical thinking

Problem solving

Written and verbal communication

Microsoft Office

Desire to learn

Education

IT degree or hands-on IT experience

Tools

Ticketing system

Microsoft Office

CompTIA Server+

CompTIA Security+

MS-900

SC-900

AZ-900

Job description

Charles IT invites motivated individuals to join a 12-week IT trainee program in Middletown, CT. You will gain hands-on experience in desktop support, Office 365 administration, Active Directory, and basic server maintenance while completing self-paced trainings and certifications.

The program is paid, full-time (40 hours/week) with weekly progress check-ins and mentorship, and offers a pathway to a full-time Desktop Support Specialist role upon successful completion.