IT Technology Application Systems Specialist- Epic Ambulatory build experience needed

Parkland Health; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Parkland Health in Dallas seeks a Senior Epic Specialist to serve as the top-level technical expert and solution architect for cross-application troubleshooting and Epic suite management. You will shape complex Epic projects, provide strategic technical leadership, and guide enterprise-wide design decisions.

The role emphasizes mentoring senior and intermediate analysts, overseeing major Epic upgrades, and ensuring patient safety and operational effectiveness across the organization.

Qualifications

• Bachelor's degree is required; experience can substitute education.
• 5+ years of cross-application troubleshooting experience.
• Relevant IT applications certifications within 6 months of hire.
• Leadership or governance experience with Epic systems is a plus.

Responsibilities

• Act as top-level technical expert, advisor and solution architect for complex Epic-related projects.
• Design, develop, test and maintain highly complex Epic-based applications and workflows.
• Provide strategic technical leadership, mentoring for analysts, and governance participation.
• Ensure system reliability, patient safety, and operational effectiveness enterprise-wide.

Skills

Problem solving

Collaboration

Growth mindset

Execution & delivery

Digital literacy

Education

Bachelor's Degree

Job description

Location: 8435 Stemmons Bldg.

Education

Required: Bachelor's Degree

Education Substitution

Experience can be substituted for education.

Work Experience

Required: 5+ Years - Cross-application troubleshooting skills, Nova owner As a Specialist, serves as the top-level technical expert, advisor and solution architect responsible for: Formulating and defining complex system scope and objectives. Designing, developing, testing, and maintaining highly complex applications. Serving as an internal consultant and trusted advisor. Solving the organization's most challenging application and workflow problems. Providing strategic technical leadership without direct management responsibilities. Enterprise-wide Epic architecture and design decisions. Oversight of complex workflow redesign initiatives. Technical leadership during Epic upgrades and major projects. Governance participation and standards development. Mentoring Senior, Intermediate, and Associate analysts. Driving innovation, automation, and application modernization. Ensuring system reliability, patient safety, and operational effectiveness across the enterprise.

Preferred

8+ Years

Experience Substitution

Education can be substituted for experience.

Knowledge, Skills, & Abilities

• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at digital literacy skills

Licenses/Certification(s)/Registration(s)

Required

• Relevant certifications in IT applications (e.g., Epic Beaker, Radiant, ClinDoc, Data Courier etc.,etc.) within 6 months of hire.

Preferred

• Certified Information Systems Security Professional (CISSP)
• Certified Healthcare CIO (CHCIO)

Competencies

Leadership & Talent:

Provides assistance and training to lower level employees. Manages end-to-end projects or processes.

Communication & Influence

Communicates with contacts both within and outside of department on matters that require explanation and interpretation. May influence parties within the department regarding concepts or practices and some advisement on approaches.

Organizational Impact

Works to achieve operational, functional, and/or business targets with direct impact on departmental results. Seasoned professional; continuously improves on processes and systems that may require understanding of multiple job areas/departments or specialties. May be responsible for entire projects or processes within job area.

Knowledge & Experience

Requires advanced knowledge of job area, typically obtained through advanced education and experience.

Problem Solving

Uses judgment based on the analysis of information.

Interpersonal Skills

Developed communication and diplomacy skills used to direct/persuade/influence others.

Requisition ID: 989679