IT Technician (Part-Time, OPS) (Panama City Campus)

Florida State University; Tallahassee (FL); On-site; USD 21,000 - 23,000; Part time

Job summary

Florida State University Panama City is seeking an IT Technician (Part-Time, OPS) to support faculty, staff and classrooms with a wide range of computing services and help desk assistance. The role involves hardware and software troubleshooting, printer support, and helping with classroom technology and distance learning.

The selected candidate will assist with A/V setup for events on campus and work in a team-oriented, flexible environment.

Qualifications

• High school diploma or equivalency.
• A+ certification or equivalent knowledge preferred.
• Experience with Microsoft Windows and MS Office is expected.
• Experience with documenting processes and working in a team environment.

Responsibilities

• Providing excellent IT support to the FSU Panama City faculty, staff and classrooms through a wide range of computing services and utilizing our help desk ticketing system.
• Provide computer support, including hardware troubleshooting, software installations, and printer troubleshooting.
• Assist with classroom technology and distance learning support.
• Assist with setup of A/V equipment for on-campus events.

Skills

Team-oriented

Willingness to learn

Good communication

Education

High school diploma or equivalency

A+ certification (preferred)

Tools

Microsoft Windows

Microsoft Office

A/V equipment

Job description

Job Title: IT Technician (Part-Time, OPS) (Panama City Campus)
Location: Panama City, FL
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 63393

Department

FSU Panama City, Information Technology Services

Florida State University is one of the nation’s top public universities, and FSU Panama City amplifies the university’s efforts to preserve, expand, and disseminate knowledge in the sciences, technology, arts, humanities, and human services professions. FSU Panama City is located 100 miles west of Tallahassee on the beautiful North St. Andrews Bay and is only three miles from the beaches of the Emerald Coast. FSU PC currently houses 20 bachelor's programs, 9 master's programs, and 1 doctoral program, and boasts a small faculty-to-student ratio, which gives students a more personalized academic experience. Please visit https://pc.fsu.edu/promiseor information about our FSU PC Promise to students and https://pc.fsu.edu/for more information about our campus. FSU Panama City also recently opened a brand new, residential housing complex on campus and right on the water. This new apartment-style complex at FSU PC houses both undergraduate and graduate students. For more information about our on-campus housing, visit https://seminolelandingfsu.com/.

Responsibilities

• Providing excellent IT support to the FSU Panama City faculty, staff and classrooms through a wide range of computing services and utilizing our help desk ticketing system.
• Provide computer support, including hardware troubleshooting, software installations, and printer troubleshooting.
• Assist with classroom technology and distance learning support.
• Assist with setup of A/V equipment for on-campus events.

Qualifications

• High school diploma or equivalency and one year of experience or a combination of post high school education and experience equal to one year.
• Willingness to learn, aptitude for IT environment.
• Experience with Microsoft Windows and Microsoft Office.
• Basic network configuration and troubleshooting skills.
• Experience with documenting processes (new and existing).
• Experience prioritizing, organizing, and performing multiple work assignments simultaneously.
• Experience working successfully in a team-oriented environment.
• Ability to comprehend technical documents and manuals.
• Ability to climb ladders and ability to lift and carry a minimum of 35lbs.

Preferred Qualifications

• A+ certification or experience that demonstrates equivalent knowledge.
• Experience with A/V equipment and various classroom technology.
• Strong communication skills and experience with customer service.

Contact Info

Matthew Chaffin

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.

Anticipated Salary Range

$15 - $17 per hour, commensurate with education and experience.

Considerations

This is an OPS/temporary job.

This position requires successful completion of a criminal history background check, including a fingerprint-based screening via AHCA’s Clearinghouse pursuant to Section 1012, Florida Statutes, for positions in a FSU Developmental Research School or Section 409.175, Florida Statutes, for positions in a Childcare or Summer Camp position. Visit the AHCA Clearinghouse Screenings webpage for more information.

The schedule is 29 hours weekly, Monday-Friday, 8:00 am to 5:00 pm, with a one-hour lunch (or a similar schedule, to be negotiated). A flexible schedule will be required, as occasional events start outside normal business hours, including occasional weekends.

FSU Tech Services staff are willing to provide on-site training to the selected candidate.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.