IT Technician I

Syberstone LLC; Wauchula, Northern (FL, KY); Hybrid; USD 17,047 - 24,280; Full time

Benefits offered by this job

Ongoing training and professional development opportunities

Potential for career advancement

Job summary

A technology solutions provider in Florida is seeking IT Technicians to join their team. Responsibilities include on-site technical support, installing hardware and software, and resolving technical issues. The ideal candidate will have relevant technical certifications or degrees and strong customer service skills. Starting salary is competitive at $15/hr based on experience, with ongoing training provided and potential for advancement within the company.

Qualifications

• Proven experience in IT support or a similar role.
• Strong technical skills with hardware, software, and networking knowledge.
• Ability to lift and move computer equipment.

Responsibilities

• Install and configure hardware, software, and network equipment.
• Diagnose and resolve technical issues promptly.
• Perform routine maintenance tasks and system upgrades.
• Document all work performed and maintain accurate records.

Skills

Technical support

Customer service

Problem-solving

Communication

Education

Associate degree or technical certification in IT

Job description

Job Description:
SyberStone is seeking IT Technicians to join our team and provide on-site technical support for our clients. The ideal candidates will install, maintain, and troubleshoot IT systems to ensure smooth operations and client satisfaction. This role requires proactive problem-solving skills and a customer-focused approach.

Responsibilities:

• Install and configure hardware, software, and network equipment as needed.
• Diagnose and resolve technical issues promptly and effectively.
• Perform routine maintenance tasks and system upgrades.
• Deliver exceptional customer service and support to end-users.
• Document all work performed and maintain accurate records.
• Collaborate with other IT team members to resolve complex issues.
• Assist in the implementation of IT projects and initiatives.

Qualifications:

• Associate degree or technical certification in IT or related field.
• Proven experience in IT support or a similar role.
• Strong technical skills with hardware, software, and networking knowledge.
• Customer service-oriented with excellent communication skills.
• Ability to lift and move computer equipment when necessary.
• Familiarity with ITIL best practices is a plus.
• Must be able to pass a background check.
• Competitive salary: Starting at $15/hr based on experience
• Ongoing training and professional development opportunities
• Potential for career advancement within a growing company