System Administrator

Cliff Castle Casino Hotel; Camp Verde (AZ); On-site; USD 72,000 - 88,000; Full time

Job summary

Cliff Castle Casino Hotel is seeking a senior IT leader to oversee strategic IT plans, data processing excellence, and robust security programs across the organization.

You will supervise the IT team, manage the network, servers, and backups, and ensure licensing compliance while advancing gaming and tribal networks with reliable support and service.

Qualifications

• Requires a 4 year degree in Computer Information Systems (CIS) or equivalent; in lieu of degree, 10+ years of directly related experience will be considered.
• Strong communication, organizational and planning skills for a fast-paced environment.
• Extensive knowledge of LANs/WANs; Windows Server, SQL Server, Exchange, and AD; network security tools.
• Experience with cloud environments and Linux preferred.

Responsibilities

• Oversee IT performance, data processing, and system security across the organization.
• Supervise IT team members and provide guidance and training as needed.
• Maintain licensing compliance, inventory of hardware and software, and ensure timely updates.
• Manage network administration, backups, disaster recovery, and access control.

Skills

Communication

Organizational

Planning

LAN/WANs

Windows Server

Active Directory

SQL Server

Network security

Cloud environments

Linux

Education

Bachelor’s degree in CIS

10+ years experience in lieu of degree

Tools

Microsoft SQL Server

Microsoft Exchange

Windows Server

Active Directory

Firewalls

Job description

Job Details

Job Location: 555 W MIDDLE VERDE RD - CAMP VERDE, AZ 86322

Position Type: Full Time

Education Level: High School

Salary Range: $80,000.00 Salary

Job Shift: Any

Job Category: Information Technology

POSITION SUMMARY

Oversee the development and implementation of strategic plans and programs for computing and information technology, ensuring efficient business data processing, computer services, network architecture, and system security. Supervise all IT team members.

ESSENTIAL DUTIES

• Assess the performance of Cliff Castle Casino's computerized systems while ensuring compliance with organizational standards. Responsibilities include maintaining and servicing the company's information systems, as well as managing the distribution of computers, printers, and other peripheral equipment.
• Oversee Microsoft Windows applications and systems, ensuring proper installation and maintenance of the organization's local area network hardware and software.
• Handles troubleshooting, router maintenance, user access control, password resets, email setup, system assessments, backups, and restores.
• Oversees technician training, scheduling, and guidance while ensuring security procedures are tested as scheduled and reported to the Director of IT.
• Train, schedule, and provide directions for Technicians as needed or as directed by Department Director.
• Maintains technology policies, standards, checklists, and procedures while overseeing inventory procurement and disposal.
• Ensures software licensing compliance, tracks software versions, maintains logs, mitigates IT risks.
• Keeps networks, workstations, operating systems, and applications running smoothly, ensuring timely updates, patches, and circuit functionality per vendor requirements.
• Maintain user security and email accounts for the business, gaming and tribal business networks. Provide support for switching and routing technology, disaster recovery, network and resource security.
• Provides technical supervision of IT department staff and oversees the day-to-day activities.
• Perform other duties as assigned or directed.

QUALIFICATIONS

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

Required Education: 4 year Degree Preferred Education: N/A

Work Experience:

4-Year Degree or higher (Bachelor of Science) in Computer Information Systems (CIS) or equivalent. Bachelor’s degree required; in lieu of a degree, 10 or more years of directly related experience will be considered.

Knowledge, Skills, and Abilities

• Must possess excellent communication (written and verbal) skills, organizational, and planning skills.
• Must be able to work effectively in a fast-paced, high-stress environment.
• Knowledge of and experience with: LANS/WANS; Windows Server Environment; Microsoft SQL Server; Microsoft Exchange; Internet Information Services; backup systems; network/workstation peripherals; printer servers; firewalls, spam & antivirus hardware/software; Cloud environments; network security tools; Active Directory; Webpage.
• Knowledge webpage & mobile App Design (preferred)
• Knowledge working with Linux (preferred)

Professional Licenses & Certifications Requirements

• Microsoft certification, CompTIA A+ certification, CompTIA Network+ certification or acquire CompTIA A+ and CompTIA Network+ certifications within 6 months of hire.

Additional Requirements

• Must be 18+ years old and be available for all shifts, including weekends and holidays.
• Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
• Must adhere to all Cliff Castle Casino Hotel policies and procedures.
• Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.