IT Technician — Help Desk & Network Support

cityofbrenham; Brenham (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

City of Brenham seeks an IT Technician to identify, troubleshoot, and resolve issues for City users and systems. The role installs, maintains, and repairs PCs, peripherals, network gear, and cabling, with strong focus on end-user support and documentation.

Qualified applicants should have a high school diploma and at least three years of related experience. Certification in A+, Network+, MCITP is preferred, with Texas driver’s license required.

Qualifications

• Ability to think critically and solve problems related to information technology systems.
• Strong customer service and communication skills for end-user support.
• Experience with troubleshooting PCs, networks, and IT infrastructure.

Responsibilities

• Provide excellent customer service by responding to users’ needs and inquiries.
• Troubleshoot and resolve IT problems for City computer users and systems.
• Install, maintain, and repair PCs, peripherals, network equipment, and cabling.
• Manage tickets and document issues in the IT ticketing system.

Job description

City of Brenham seeks an IT Technician to identify, troubleshoot, and resolve issues for City users and systems. The role installs, maintains, and repairs PCs, peripherals, network gear, and cabling, with strong focus on end-user support and documentation.

Qualified applicants should have a high school diploma and at least three years of related experience. Certification in A+, Network+, MCITP is preferred, with Texas driver’s license required.