IT Technician — Help Desk & Hardware Expert at a Fun Park

Cedar Point; Toledo (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Uniforms provided

Free park admission

Discounts on tickets

Discounts on food & merchandise

Employee events & activities

Job summary

Cedar Point is seeking an IT Technician in Ohio to provide user support and assist with the help desk line on site. You’ll unpack, configure, install, and dismantle POS computers, desktops, laptops, monitors, printers, copiers, and related peripherals.

You will troubleshoot issues across desktops, POS, networks, cameras, and mobile devices, and assist with testing and rollout of new hardware and software implementations while enjoying Cedar Point perks and a dynamic team environment.

Qualifications

• Ability to assist with hardware, software, and POS equipment support.
• Strong commitment to safety and reliability.
• Excellent communication and guest-service orientation.
• Willingness to work varied shifts including evenings and weekends.

Responsibilities

• Support users and help desk inquiries at the Cedar Point site.
• Install, configure, and dismantle POS and computer equipment.
• Troubleshoot desktops, laptops, POS, networks, cameras, and mobile devices.
• Assist with testing and rollout of new hardware and software.

Skills

Customer service

Safety awareness

Teamwork

Communication skills

Dependable

Job description

Cedar Point is seeking an IT Technician in Ohio to provide user support and assist with the help desk line on site. You’ll unpack, configure, install, and dismantle POS computers, desktops, laptops, monitors, printers, copiers, and related peripherals.

You will troubleshoot issues across desktops, POS, networks, cameras, and mobile devices, and assist with testing and rollout of new hardware and software implementations while enjoying Cedar Point perks and a dynamic team environment.