IT Technician: Help Desk & POS Hardware Pro

Cedar Point; Amherst (OH); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid training

Uniforms

Free park access

Discounts on food and merchandise

Employee events

Job summary

Cedar Point is seeking an IT Technician to support users and assist with the help desk. You will handle questions related to hardware, software, POS equipment, networks, and mobile devices, and help configure and test new tech implementations.

The role offers perks such as paid training, free park admission to Cedar Point and Six Flags parks, and employee-exclusive events. Flexibility includes weekends and holidays, with a starting rate of $15 per hour.

Qualifications

• Must be customer-focused and able to assist guests.
• Willingness to work in a fast-paced entertainment environment.
• Ability to communicate effectively with diverse guests.

Responsibilities

• Provide help desk support and assist users with hardware, software, and POS questions.
• Unpack, configure, install, and dismantle equipment including POS and peripherals.
• Troubleshoot desktops, laptops, POS, networks, cameras, and mobile devices.

Skills

Customer service

Problem solving

Help desk

Job description

Cedar Point is seeking an IT Technician to support users and assist with the help desk. You will handle questions related to hardware, software, POS equipment, networks, and mobile devices, and help configure and test new tech implementations.

The role offers perks such as paid training, free park admission to Cedar Point and Six Flags parks, and employee-exclusive events. Flexibility includes weekends and holidays, with a starting rate of $15 per hour.