IT Technician: Fast, Reliable Hardware & Software Support

Dixietech; St. George (VT); On-site; USD 52,000 - 75,000; Full time

Job summary

Dixie Tech is a public technical college located on a new campus in St. George, Utah. The IT Technician will diagnose, repair, and maintain hardware and software; install and configure equipment; and provide technical support across the organization.

This full-time, salaried position requires collaboration with staff at all levels, delivering reliable IT solutions and assisting with onboarding and IT services for students and employees.

Qualifications

• Associate's degree or industry-recognized certification required.
• High school diploma or equivalent required.
• 3 years IT experience preferred.
• CompTIA A+, Network+, or Security+ certification preferred.
• Experience troubleshooting systems.
• Proficiency with Microsoft Office Suite and Google Workspace (G Suite).
• Strong working knowledge of macOS and Windows operating systems.
• Experience using large language models (LLMs) and other AI tools to increase productivity and efficiency preferred.
• Strong communication and presentation skills.
• Maintains a high level of professionalism.
• Ability to communicate with students, staff, and colleagues; read academic texts and materials; operate a personal computer and audio-visual equipment; stand or sit for 1–3 hours; drive to off-site meetings; move around campus.

Responsibilities

• Diagnose, repair, and maintain hardware and software components.
• Install and configure equipment and provide technical support across the organization.
• Assist with onboarding student and staff email and computer accounts.
• Assist with help desk calls, room scheduling, and IT support tickets.
• Purchase IT supplies and equipment in accordance with policies.
• Reports to the Campus IT Manager.
• Perform other duties as assigned.

Skills

IT support

Communication

Windows OS

macOS

AI tools

Education

Associate degree or cert

High school diploma

Tools

Microsoft Office Suite

Google Workspace

LLMs

Job description

Dixie Tech is a public technical college located on a new campus in St. George, Utah. The IT Technician will diagnose, repair, and maintain hardware and software; install and configure equipment; and provide technical support across the organization.

This full-time, salaried position requires collaboration with staff at all levels, delivering reliable IT solutions and assisting with onboarding and IT services for students and employees.