IT Technician Director

Socket.dev; Murfreesboro (TN); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Work From Home

Wellness Resources

Job summary

BesSystemhaus seeks an experienced IT Technician Director to lead our IT support and infrastructure teams in Murfreesboro, TN. Drive strategic IT initiatives and ensure reliable operations of networks, servers, and security.

You will develop IT policies, manage budgets and vendor relationships, and collaborate across departments to align technology with business goals while fostering professional growth within the team.

Qualifications

• Proven leadership experience in IT management or similar roles.
• Strong knowledge of networks, servers and system security practices.
• Experience with budgeting and vendor negotiations in IT contexts.

Responsibilities

• Lead and oversee the IT technician team to high performance.
• Maintain and optimize networks, servers, and hardware.
• Develop IT strategies, policies, and procedures to boost efficiency.
• Coordinate with other departments to support tech needs.
• Monitor and resolve complex technical issues and guide problem-solving.
• Manage vendor relationships and negotiate technology contracts.

Skills

Leadership

Network

Server Admin

Security

Budget Mgmt

Vendor Negotiations

Certifications

Education

Bachelor's degree in IT or related field

Tools

CompTIA Network+

Microsoft Certified IT Professional

Job description

We are seeking an experienced and dynamic IT Technician Director to lead and oversee our technical support and IT infrastructure teams. This pivotal role requires a strategic thinker with strong technical expertise and leadership skills to ensure the seamless operation of our IT systems and deliver exceptional service to our clients. The ideal candidate will possess a deep understanding of current and emerging technologies, excellent problem-solving abilities, and a passion for driving innovation within the IT department. As the IT Technician Director, you will play a critical role in developing and implementing IT policies, managing technical resources, and collaborating with other departments to align technology initiatives with business objectives. You will be responsible for fostering a collaborative environment that encourages continuous improvement and professional development among team members. If you are a motivated leader with a proven track record in IT management and a commitment to excellence, BesSystemhaus offers a challenging and rewarding opportunity to advance your career while making a significant impact on our organization's success.

Responsibilities

• Lead and manage the IT technician team to ensure high performance and professional growth.
• Oversee the maintenance and optimization of IT infrastructure including networks, servers, and hardware.
• Develop and implement IT strategies, policies, and procedures to enhance operational efficiency.
• Coordinate with other departments to support technology needs and promote effective communication.
• Monitor and resolve complex technical issues and provide guidance on problem-solving approaches.
• Manage vendor relationships and negotiate contracts to secure the best technology solutions.
• Ensure compliance with security protocols and data protection regulations across all IT operations.

Requirements

• Proven experience in IT management or a similar leadership role within a technical environment.
• Strong knowledge of network infrastructure, server administration, and system security practices.
• Excellent leadership, communication, and interpersonal skills to effectively manage teams and stakeholders.
• Ability to develop and implement IT strategies that align with business goals.
• Solid understanding of current IT trends, technologies, and best practices.
• Experience with budget management and vendor negotiations in an IT context.
• Relevant certifications such as CompTIA Network+, Microsoft Certified IT Professional, or equivalent.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Work From Home
• Wellness Resources