IT Technician 2 (Remote Administration) – Military Sealift Command

Stratas Corporation, Inc.; Chesapeake (VA); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an IT Technician 2 to support Military Sealift Command. In this pivotal role, you will provide essential infrastructure support, troubleshoot IT networks remotely, and ensure operational excellence. This position offers the chance to work with cutting-edge technologies while being part of a team that values diversity and commitment to quality. If you are passionate about IT and eager to make a difference in the Department of Defense Information Technology sector, this is the opportunity for you. Join a company that prioritizes employee satisfaction and offers a comprehensive compensation package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Saving Plan

Paid Holidays

Paid Personal Time-Off

Life Insurance

Disability Benefits

Qualifications

• 5+ years of IT technical experience in an enterprise-scale environment.
• Must possess current IAT II certification.

Responsibilities

• Remotely troubleshoot and perform break/fix activities on IT networks.
• Coordinate remote support with technicians and shipboard crew.

Skills

IT Technical Support

Troubleshooting

Windows Server

Virtualization Technologies

Microsoft Active Directory

Microsoft Exchange

Education

IAT II Certification

Tools

VMWare Server

Microsoft Hyper-V

Job description

IT Technician 2 (Remote Administration) – Military Sealift Command - (MSC0012.19)

At StratasCorp, our mission strives to put employees first while still being recognized as a leader in the Department of Defense Information Technology sector. We believe in a continuing pursuit of customer satisfaction and operational excellence while excelling in service innovation. We are looking for employees who value corporate culture, leadership, diversity, and commitment to quality, because we are #TeamStratas.

Location: Chesapeake, VA

Category: Information Technology

Job Description:

Our team, supporting Military Sealift Command (MSC), has an immediate need for an IT Technician 2 with demonstrated experience providing general infrastructure support, including responding to and updating trouble calls; performing break-fix troubleshooting and analysis of problems; and performing repair activities in order to return equipment, systems, or networks to normal operational status. Primary responsibilities include:

1. Remotely conduct troubleshooting and perform break/fix activities on MSC shipboard IT networks using a satellite connection to connect, login, and conduct work.
2. Coordinate remote support needed with StratasCorp Technician Dispatcher and Remote Administration team, as well as shipboard crew, to ensure work performed is in line with contract priorities.
3. Gather data as needed and provide to StratasCorp teams to respond to data calls.
4. Prepare and provide daily work reports.

Job Requirements:

1. Must possess current IAT II certification, including an appropriate Computing Environment certification, in accordance with IAWF DoD 8570.01M.
2. Must have 5 years of progressive IT technical experience in an enterprise-scale environment.
3. Must possess knowledge or skillset in some or all of the following areas: Windows Server (2008r2/2012/2016), Windows Workstation (7/10), virtualization technologies (VMWare Server/Microsoft Hyper-V), computer network troubleshooting, Microsoft Active Directory (user and group administration), Microsoft Exchange (2007/2010/2016).

Security Clearance:

Job Type: Full-time

StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution.

StratasCorp is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms StratasCorp policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Aff