IT Technician

Harvest Preparatory Academy; Yuma (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

A K-12 Charter School in Yuma, Arizona, seeks an IT Technician to support and maintain its IT infrastructure. The ideal candidate will provide technical support, manage help desk tickets, and train staff as needed. A High School Diploma or GED is required along with three years of IT experience. The role is full-time and offers opportunities for professional development. Interested candidates should apply by submitting their information promptly, as the position is open until filled.

Qualifications

• High School Diploma or GED required.
• Three years experience in IT or comparable education needed.
• Bilingual preferred but not required.

Responsibilities

• Perform regular support and maintenance of IT equipment.
• Handle IT issues and manage help desk tickets.
• Provide training for unique IT systems as required.

Skills

IT support and maintenance

Multitasking

Communication skills

Self-starter

Education

High School Diploma or GED

3 years experience in IT

Tools

Windows operating system

Mac operating system

MS Office

Job description

Starting Date: Immediately

Job Description

Harvest Preparatory Academy is a K-12 Charter School located in Yuma and San Luis, Arizona. We are currently accepting applications for a qualified IT Technician. Harvest Preparatory Academy prides itself on excellence; we are looking for a candidate that will enhance our level of excellence and take pride in their work.

Duties include, but are not limited to:

• Perform regular support and maintenance of IT equipment including desktops, servers, and network infrastructure for the HPA community
• Handle IT issues and problems, reporting and requesting assistance from IT management as necessary
• Assess and ensure help desk tickets and technical issues are adequately recorded
• Prioritize help desk tickets and work on resolutions in priority order
• Printer maintenance
• Application & Program maintenance
• Provide one-on-one training for unique HPA IT systems as needed and time is available
• Network & Internet Maintenance / Monitoring
• Back up all updated files/programs/folders
• Create & Clean-up accounts (Active Directory, Cisco Phone, Office365, Guardian, Etc.)

Qualifications

• High School Diploma or GED
• Three (3) years experience in IT field or comparable education in IT field
• Bilingual preferred but not required

Desired Attributes

• Self-starter and motivated worker/take initiative
• Strong leadership skills
• Ability to multitask
• Strong organization skills
• Strong communication skills
• Ability to work independently and research solutions
• Knowledge of Windows and Mac operation system, applications and settings
• Knowledge of MS Office applications
• Knowledge of Cisco phone systems a plus but not required

Job Details

Job ID: 4471436

Application Deadline: Posted until filled

Posted: Nov 17, 2023 12:00 AM (UTC)

Position Type: Full-time

Job Categories: Administration > Technology

Support Staff > Maintenance

Contact Information

• Jennifer Ericson
• 350 E. 18th St
• Yuma, Arizona 85364
• Phone: [phone]
• Email: [e-mail]