Computer Technician

District Wide; Alamo (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

District Wide is seeking a dependable Computer Technician to join the IT team. You will provide technical support to employees, troubleshoot computer and network issues, and help with day-to-day operation of our technology systems.

The ideal candidate is customer-focused, organized, and can troubleshoot problems effectively while working independently or as part of a team.

Qualifications

• Associate degree or working toward in IT/CS.
• Basic understanding of hardware, software, OS and networking.
• Strong troubleshooting and problem-solving skills.
• Good verbal and written communication.
• Ability to prioritize tasks and work independently or in a team.

Responsibilities

• Provide technical support to employees for computer, software and tech issues.
• Install, configure, maintain and troubleshoot desktop and laptop computers.
• Install and update software, OS and applications.
• Troubleshoot printers, scanners, monitors and peripherals.
• Assist with basic network and connectivity issues.
• Set up computers, user accounts and equipment for new employees.
• Maintain records of IT equipment and inventory.
• Respond to help-desk requests promptly and resolve issues.
• Assist with system updates, backups and security measures.
• Escalate complex issues when needed.
• Provide friendly, professional customer service to staff.
• Perform other IT duties as assigned.

Skills

Troubleshooting

Customer service

Teamwork

Prioritization

Communication

Education

Associate degree in IT/CS

Tools

Windows

Microsoft 365

Active Directory

Networking basics

Job description

Starting Date: Immediately

Job Description

Job Type: Full-Time

Department: Information Technology

Reports To: Technology Director

Position Summary

We are seeking a dependable and motivated Computer Technician to join our IT team. This position will provide technical support to employees, troubleshoot computer and network issues, install and maintain hardware and software, and assist with the day‑to‑day operation of our technology systems.

The ideal candidate is customer‑focused, organized, able to troubleshoot problems effectively, and comfortable working independently as well as part of a team.

Responsibilities

• Provide technical support to employees for computer, software, and technology‑related issues.
• Install, configure, maintain, and troubleshoot desktop and laptop computers.
• Install and update software, operating systems, and applications.
• Troubleshoot printers, scanners, monitors, and other peripheral devices.
• Assist with basic network and connectivity issues.
• Set up computers, user accounts, and equipment for new employees.
• Maintain accurate records of IT equipment and inventory.
• Respond to help‑desk requests and resolve issues in a timely manner.
• Assist with system updates, backups, security measures, and other IT projects.
• Escalate complex technical issues when necessary.
• Provide friendly and professional customer service to staff.
• Perform other IT‑related duties as assigned.

Required Qualifications

• Associate degree (2-year degree, or working toward) in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, software, operating systems, and networking.
• Strong troubleshooting and problem‑solving skills.
• Good verbal and written communication skills.
• Ability to prioritize tasks and manage multiple requests.
• Ability to work independently and as part of a team.
• Strong customer‑service skills.
• Valid driver’s license may be required depending on job duties.

Preferred Qualifications

• Experience with Windows computers and Microsoft 365.
• Familiarity with Active Directory and basic network administration.
• CompTIA A+, Network+, or similar certification.

Physical Requirements

• Ability to lift and move computer equipment and other IT hardware.
• Ability to sit, stand, bend, and work at a computer for extended periods.
• Ability to travel between school locations, if required.

Job Requirements

• Citizenship, residency or work visa required