IT Technician

Insight Global; Hermiston (OR); On-site; USD 28,572 - 40,693; Full time

Job summary

Insight Global is seeking a Data Center Technician in Hermiston, Oregon for a 6-month contract. The role involves troubleshooting and repairing servers, requiring IT support experience and knowledge of operating systems, particularly Linux.

Candidates must be flexible with shifts and capable of lifting 35lbs. Experience with ticketing systems is crucial, and enterprise-level data center experience is a plus. Schedule may vary, including weekdays and holiday work.

Qualifications

• 1+ years IT support experience, hardware or cabling preferred.
• Experience with a ticketing system and proven ability to manage priorities.
• Knowledge of Operating Systems, preferably Linux.

Responsibilities

• Troubleshooting and repairing servers with hardware and network issues.
• Performing incident management of servers and networking equipment.
• Utilizing a ticketing system for diagnostics and capacity management.

Skills

IT support experience

Ticketing system management

Knowledge of Operating Systems

Understanding of network design/protocols

Problem solving

Job description

Duration

6 month contract (with possibility of extension or conversion)

Rate

$25.14/hour

Must-haves

• 1+ years IT support experience, hardware or cabling preferred
• Experience with a ticketing system and proven ability to manage priorities in the system
• Knowledge of Operating Systems, preferably Linux
• Understanding of network design/protocols, storage devices and scripting languages
• Must be capable of lifting 35lbs
• Ability to problem solve individually and work in a production environment

Plusses

• Data center experience at an enterprise level company

Day-to-Day

We're looking for Data Center Technicians to join our growing team within infrastructure operations. A typical day in this role includes troubleshooting and repairing servers with hardware and network issues. The main responsibilities of the position involves hardware diagnostic and replacement of failed components. The Technician will be responsible for utilizing a ticketing system to perform incident management of servers and networking equipment, including project work and capacity management.

Holiday work may be required depending on shift and is paid at the regular rate (no holiday pay) & Candidates must be flexible on shifts - this is non‑negotiable.

• Monday–Friday
• 7:30 AM – 4:00 PM (day training only)

After training

• Schedule flexibility is required
• Manager is filling all shifts (days and nights)