IT Technical Analyst — Help Desk & Lab Support (Pittsburgh)

Castle Biosciences, Inc.; Pittsburgh (Allegheny County); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Company stock grant

Company HSA contribution

401K with company match

Excellent benefits package

Job summary

Castle Biosciences, Inc. in Pittsburgh, PA is hiring an IT, Technical Analyst to be based in the office. The role focuses on first-line help desk support, onboarding of new employees, laptop provisioning, and ongoing IT projects within and beyond IT.

The candidate will work onsite with a schedule aligned to the lab and morning shifts. The position is full-time with excellent benefits, including a 6% 401K match, company HSA contributions, and stock grant eligibility.

Qualifications

• Bachelor's degree in information technology, related field, or related experience in lieu of education.
• Intermediate understanding of various computer software and hardware
• Entry level PowerShell skills with focus on MSFT Active Directory and Office365

Responsibilities

• First line of IT support for users, handling tickets and onboarding.
• Support lab environments and IT projects, hardware and software issues, and onboarding of new hires.

Skills

PowerShell

IT support

Active Directory

Office 365

Education

Bachelor's degree in information technology

Tools

Active Directory

Office 365

Job description

Castle Biosciences, Inc. in Pittsburgh, PA is hiring an IT, Technical Analyst to be based in the office. The role focuses on first-line help desk support, onboarding of new employees, laptop provisioning, and ongoing IT projects within and beyond IT.

The candidate will work onsite with a schedule aligned to the lab and morning shifts. The position is full-time with excellent benefits, including a 6% 401K match, company HSA contributions, and stock grant eligibility.