IT, Technical Analyst

Signal Corps Regimental Association; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

20 accrued PTO days annually

10 paid holidays

401K with company match up to 6%

Health care plan options + HSA

Job summary

Castle Biosciences is hiring an IT, Technical Analyst in the Phoenix/Scottsdale area. This role provides first-line support, handles onboarding for new hires, and supports IT projects across departments.

Qualifications include a Bachelor's degree in information technology or related field, and basic PowerShell with AD/Office365. The position offers a strong benefits package and 4x5 office schedule.

Qualifications

• Bachelor's degree in information technology or related field; experience in lieu of education accepted.
• Intermediate understanding of various computer software and hardware.
• Entry level PowerShell skills with focus on MSFT Active Directory and Office365.
• Strong people skills.

Responsibilities

• First-line IT support for users, handling requests or escalating as needed.
• Lead IT onboarding for new hires: laptop provisioning, equipment ordering, and basic training.
• Address hardware/software issues via help desk tickets; support IT projects and lab environments.

Skills

PowerShell basics

People skills

IT onboarding

Education

Bachelor's degree in information technology

Related field or experience

Tools

PowerShell

Active Directory

Office 365

Job description

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

IT, Technical Analyst

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

Castle Biosciences Earns \"Top Workplaces USA Award\" for Phoenix, Pittsburgh, and Friendswood!

Castle Biosciences Inc. is growing, and we are looking to hire an IT, Technical Analyst working from our Phoenix, AZ and Scottsdale, AZ office locations with a start date on or before September 16, 2026.

Why Castle Biosciences?

Exceptional Benefits Package

• Excellent Annual Salary + 20% Bonus Potential
• 20 Accrued PTO Days Annually
• 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire

A DAY IN THE LIFE OF AN IT, Technical Analyst

This position is first line of support for users who need IT assistance, completing or escalating requests. This position also handles most tasks for IT onboarding of new employees, with laptop deployments, equipment ordering, and technical training. Days vary based on the tickets received and new hires expected. Technical analysts also work on IT projects with colleagues within and beyond the IT department.

This role will spend the most time addressing help desk tickets for hardware and software issues, assisting users with patience, preparing new hires and facilitating a positive onboarding process by preparing their laptops, ordering their equipment, and providing basic technical training. and supporting technical projects such as infrastructure improvements and software changes. This role will also involve directly supporting our lab environments and instruments

Qualifications

• Bachelor's degree in information technology, related field, or related experience in lieu of education.
• Intermediate understanding of various computer software and hardware
• Entry level PowerShell skills with focus on MSFT Active Directory and Office365
• Strong people skills
• Please see the full success profile at the end of the job ad.

SCHEDULE

• This is a full-time position, in office Monday-Friday, working 4 days/week from the Scottsdale, AZ office location and 1 day/week from the Phoenix, AZ office location with an 8:00 AM - 4:30 PM schedule.

WORK AUTHORIZATION

All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.

About Castle Biosciences Inc.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters a environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [e-mail].

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.