IT Technical Analyst

Sunrise Systems; San Diego (CA); On-site; USD 125,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Technical Marketing resource to create high-quality IT and security content. This role involves managing multiple projects and working collaboratively with cross-functional teams to ensure excellence in technical communications. Ideal candidates will possess a strong background in cloud technologies and technical writing, along with a customer-centric approach. This position offers a unique opportunity to contribute to impactful projects in a dynamic environment, with the potential for a temp-to-perm transition. If you're passionate about technology and eager to make a difference, this role is for you.

Qualifications

• In-depth knowledge of MMS solutions and technical requirements.
• Ability to manage multiple projects and prioritize effectively.

Responsibilities

• Coordinate and write technical responses for RFPs and customer inquiries.
• Demonstrate strong project management skills to track requests.

Skills

Cloud experience or certification

Project management skills

Excellent writing skills

Customer centric perspective

Education

Bachelor's degree in a technical field

Technical IT training

Job description

Position Type : Hourly Contract Position (W only)

• Remote.
• Temp to Perm Possibility
• IT Technical role

The Technical Marketing resource is responsible for the creation of IT, security, and technical content, with the ability to manage and prioritize multiple projects, and work with cross-functional teams in accordance with the highest quality standards for commercial excellence.

Responsibilities :

• Have in-depth knowledge of the function, features and technical requirements for implementation of MMS solutions.
• Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits
• Demonstrate strong project management skills to prioritize, triage, complete and track requests appropriately.

Qualifications :

• Cloud experience or certification
• Bachelor's degree preferably in a technical field, or equivalent experience
• Technical IT training
• Knowledge of Client MMS products preferred
• Demonstrated ability to multitask and balance competing priorities to meet deadlines
• Excellent writing skills, the ability to assimilate technical information from various sources into an accurate, customer facing response
• Driven by desire to assist and support
• Strong customer centric perspective
• Strong fit with Client values

Qualified candidates please send your word format updated resume at the earliest to Pavan : [ ] OR Sangeeth : [ ]