IT Systems Technician - Hands-on Support & Maintenance

002 Seminole Casino Classic; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

Seminole Classic Casino is seeking an IT Support Technician to maintain and troubleshoot computer systems, hardware and peripherals in a fast-paced environment.

The role includes documenting, upgrading, and replacing components, managing user accounts and access rights, and providing timely technical assistance to staff. Good communication and a customer-focused approach are essential in this role at our Florida facility.

Qualifications

• 0-3 years of experience in hardware, software and network diagnostics.
• Strong written and verbal communication skills.
• Fluent English and professional conduct.
• Background in guest-facing environments preferred.

Responsibilities

• Maintain, analyze, troubleshoot and repair computer systems and peripherals.
• Document, maintain, upgrade, or replace hardware and software systems.
• Support and maintain user accounts, rights, and security.
• Collaborate with a technical support team and follow procedures.

Skills

Hardware diagnostics

Software diagnostics

Network diagnostics

Customer communication

Time management

English proficiency

Education

A+ Certification

Tools

A+ Certification

MTA Windows Fundamentals

MTA Windows Server Fundamentals

MTA Networking Fundamentals

MTA Security Fundamentals

MS Office Specialist Certification

Job description

Seminole Classic Casino is seeking an IT Support Technician to maintain and troubleshoot computer systems, hardware and peripherals in a fast-paced environment.

The role includes documenting, upgrading, and replacing components, managing user accounts and access rights, and providing timely technical assistance to staff. Good communication and a customer-focused approach are essential in this role at our Florida facility.