IT Systems Support Admin — Higher Ed Tech for Media Labs

UNIVERSITY OF OKLAHOM; Norman (OK); On-site; USD 46,000 - 60,000; Full time

Job summary

University of Oklahoma Information Technology seeks an IT System Support Administrator to support instructional computing, endpoints, storage, and identity management within Gaylord College. You will collaborate with faculty, staff, and students to optimize systems used in journalism and digital media.

The role balances hands-on technical work with stakeholder engagement, project coordination, and continuous improvement in a dynamic academic setting.

Qualifications

• High school diploma or GED equivalent.
• 4+ years of customer service, help desk, or device/software support experience.
• Equivalency/substitution accepted in lieu of degree.

Responsibilities

• Provide advanced support for instructional computing environments.
• Support endpoint management, storage, and identity/access administration.
• Assist with academic technology deployments and software platforms.

Skills

Labs support

Endpoint management

Windows/macOS

Active Directory

Adobe Creative Cloud

Journalism tech

Project coordination

Technical communication

Team collaboration

Education

High school diploma

GED equivalent

Bachelor's degree in IT

Tools

MECM

Intune

JAMF

Synology NAS

Job description

University of Oklahoma Information Technology seeks an IT System Support Administrator to support instructional computing, endpoints, storage, and identity management within Gaylord College. You will collaborate with faculty, staff, and students to optimize systems used in journalism and digital media.

The role balances hands-on technical work with stakeholder engagement, project coordination, and continuous improvement in a dynamic academic setting.