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NHS Lanarkshire is seeking an IT Systems Specialist to provide specialist technical knowledge across the Systems team. The role focuses on supporting server infrastructure, identity services and back-end Microsoft 365 platforms to help move toward a hybrid cloud model.
You will apply advanced technical judgement to complex issues, deliver service improvements and contribute to secure, resilient services for staff and patients.
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
The Digital Operations function delivers high quality digital infrastructure, platform services, applications and non-clinical support functions that meet the current and future needs of NHS Lanarkshire staff and patients.
Through the Digital Services Manager (Technology Services), the IT Systems Specialist provides specialist technical knowledge across the Systems team remit and is responsible for the effective support, maintenance, configuration, optimisation and continuous improvement of core server infrastructure, identity services and back-end Microsoft 365 platforms.
The role requires specialist knowledge of complex technical environments, normally acquired through degree‑level study or equivalent specialist training and experience, together with significant practical experience of enterprise infrastructure and Microsoft technologies. The postholder works with a high degree of autonomy within established policies and procedures, exercises judgement on complex technical issues, provides specialist advice to colleagues and stakeholders, and contributes to service improvement and the longer‑term transition toward a hybrid cloud operating model.
Lead, support or contribute to the administration, maintenance and improvement of the following service areas:
Provide specialist technical support and advice for complex infrastructure and platform services, acting as a source of expertise for Systems‑owned technologies
Implement, administer and support secure, resilient and highly available services, ensuring incidents, problems, changes and service requests are effectively managed and resolved
Undertake complex fault finding, analysis and diagnosis across server, identity and cloud-integrated services, using judgement to determine the most appropriate corrective action
Plan and organise technical activities, maintenance work and service improvements across a number of workstreams, balancing operational priorities, project deadlines and service risk
As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
For informal discussion, please contact Ewan Hawke, Digital operations Manager - Systems on ewan.hawke@lanarkshire.scot.nhs.uk
If you have any questions about the recruitment process or require support with your application, contact Lynn Deas, Recruitment Administrator on Lynn.Deas@lanarkshire.scot.nhs.uk