IT Systems Specialist - eHealth

NHS Ayrshire & Arran; Kentucky; On-site; USD 54,000 - 81,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS pension scheme

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts

Job summary

NHS Lanarkshire is seeking a Digital Operations IT Systems Specialist to provide specialist knowledge across server infrastructure, identity services and back-end Microsoft 365 platforms. The role operates with autonomy, applying judgement on complex technical issues and contributing to a hybrid cloud transition.

Ideal candidates will have a degree-level background in IT, strong IT security credentials, and a track record in enterprise environments, with the ability to advise colleagues and

Qualifications

• Role requires degree-level study or equivalent specialist training in IT.
• Significant practical experience in enterprise infrastructure and Microsoft technologies.
• Strong focus on IT security and ongoing professional development.

Responsibilities

• Maintain and optimise core server infrastructure and identity services.
• Support and configure Microsoft 365 platforms and security services.
• Plan, implement and monitor secure, highly available services with effective incident resolution.

Skills

Degree in IT specialty

IT security

CPD in IT

IT security products

Driving licence

Education

Degree level in IT specialty

Tools

Azure

Active Directory

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The Digital Operations function delivers high quality digital infrastructure, platform services, applications and non-clinical support functions that meet the current and future needs of NHS Lanarkshire staff and patients.

Through the Digital Services Manager (Technology Services), the IT Systems Specialist provides specialist technical knowledge across the Systems team remit and is responsible for the effective support, maintenance, configuration, optimisation and continuous improvement of core server infrastructure, identity services and back-end Microsoft 365 platforms.

The role requires specialist knowledge of complex technical environments, normally acquired through degree-level study or equivalent specialist training and experience, together with significant practical experience of enterprise infrastructure and Microsoft technologies. The postholder works with a high degree of autonomy within established policies and procedures, exercises judgement on complex technical issues, provides specialist advice to colleagues and stakeholders, and contributes to service improvement and the longer-term transition toward a hybrid cloud operating model.

In This Key Role, You Will

• Windows/Linux Server infrastructure, associated virtual server platforms and core management tooling
• Management and support of core Microsoft infrastructure, identity, security and maintenance services across Azure and Active Directory environments.
• Configuration, hardening, monitoring, resilience, backup, recovery, performance and capacity management across supported services

Provide specialist technical support and advice for complex infrastructure and platform services, acting as a source of expertise for Systems-owned technologies.

Implement, administer and support secure, resilient and highly available services, ensuring incidents, problems, changes and service requests are effectively managed and resolved.

Undertake complex fault finding, analysis and diagnosis across server, identity and cloud-integrated services, using judgement to determine the most appropriate corrective action.

Plan and organise technical activities, maintenance work and service improvements across a number of workstreams, balancing operational priorities, project deadlines and service risk.

What You'll Bring

• The post holder will be educated to or operating at degree level in an IT Specialty
• Specialist, demonstrable and extensive experience in an IT Security related discipline
• Further education and evidence of Continuous Professional Development in IT subjects e.g. study days/courses/post graduate qualification
• Specialist technical knowledge across complex IT security products and practices understanding current needs and acknowledging industry trends
• A driving licence is required; this must be a full UK/EU/EEA licence.

What We Offer

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Ewan Hawke, Digital operations Manager - Systems, on [e-mail]. If you have any questions about the recruitment process or require support with your application, contact Lynn Deas, Recruitment Administrator on [e-mail].