IT Systems & Security Specialist — Growth & Impact

Firefighters Community Credit Union (FFCCU); Cuyahoga Heights (OH); On-site; USD 59,000 - 88,000; Full time

Job summary

Firefighters Community Credit Union in Ohio is seeking an information systems and technology specialist for a full-time role at our Cuyahoga Heights location, with travel to other branches. The position offers a salary range of $59,000 to $88,000 per year and requires hands-on IT support, security awareness, and teamwork across locations.

The ideal candidate will have 3–5 years of related experience, a two-year degree or equivalent certification, and comfort working in a dynamic,

Qualifications

• Three to five years of similar or related experience.
• Two-year college degree or equivalent certification or licensing.

Responsibilities

• Serves as the credit union's first point of contact for teammate software, hardware, and technology support
• Troubleshoot and resolve basic hardware, software, connectivity, and technology issues
• Assist with user account management and access, including within Microsoft environment
• Ensure safety and soundness of credit union's hardware, software, and information systems
• Maintain accurate documentation, including policies, procedures, tickets, and resolutions
• Support basic network connectivity troubleshooting
• Provide or assist with ongoing training and support in information security, including cybersecurity, for employees
• Work with third-party IT vendors on complex network or software issues
• Contribute to short- and long-range planning for needed resources

Skills

IT experience

Education

Two-year college degree

Tools

Microsoft environment

Job description

Firefighters Community Credit Union in Ohio is seeking an information systems and technology specialist for a full-time role at our Cuyahoga Heights location, with travel to other branches. The position offers a salary range of $59,000 to $88,000 per year and requires hands-on IT support, security awareness, and teamwork across locations.

The ideal candidate will have 3–5 years of related experience, a two-year degree or equivalent certification, and comfort working in a dynamic,