IT Systems & Networking Analyst II

Sky Ranch; Van (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Dental insurance

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Sky Ranch is seeking an IS Analyst II to maintain and support end-user computer systems, software, and peripherals in a networked environment. You will back up the Director of IS and Analytics and work with Sky Ranch’s processes and technologies.

The role requires 4+ years in IT, an associate degree in computer technology, and strong knowledge of Windows, macOS, Office 365, Entra, and networking. On-site work at multiple locations with occasional after-hours support is required.

Qualifications

• Associate degree in computer technology.
• Bachelor's degree preferred.
• Minimum of 4 years of work experience in Information Technology.
• In-depth understanding of information technology and Microsoft Office/OS knowledge.

Responsibilities

• Support Windows and Apple workstations, printers, peripherals, and communications systems; troubleshoot hardware/software issues.
• Respond to help requests and tickets; keep users informed during troubleshooting.
• Support Sky Ranch LAN across six sites and point-to-point network to ensure uptime.
• Manage O365, Teams (including Phones), SharePoint stores, and user accounts via Entra.
• Collaborate with security provider to manage Sky Ranch Information Services posture and firewall.

Skills

Customer focus

Troubleshooting

Independent thinking

Decision making

Organization

Education

Associate degree in computer technology

Bachelor’s degree preferred

Tools

Office 365

SharePoint

Teams

Entra

JAMF MDM

Unifi

Job description

Sky Ranch is seeking an IS Analyst II to maintain and support end-user computer systems, software, and peripherals in a networked environment. You will back up the Director of IS and Analytics and work with Sky Ranch’s processes and technologies.

The role requires 4+ years in IT, an associate degree in computer technology, and strong knowledge of Windows, macOS, Office 365, Entra, and networking. On-site work at multiple locations with occasional after-hours support is required.