IT Systems & Network Support Coordinator

GEODIS Career; McDonough (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Telemedical access

Paid maternity and parental leave

Career development programs

Job summary

GEODIS Career in Georgia is seeking an IT Support professional to assist the IT Manager and Corporate IT Team with troubleshooting network/server issues, installing and maintaining computer and telecommunication systems, and supporting hardware and software changes. The role includes testing configurations, policy management, and documentation.

You will help with LMS maintenance, data reporting, and ensuring security, backups, and up-to-date antivirus across campus.

Qualifications

• Bachelor’s Degree in Computer Science from a 4 year college or university
• Knowledge of third-party logistics, transportation systems, and/or warehouse management systems including Red Prairie or Manhattan LMS preferred
• PC proficient with experience with Microsoft Outlook, Word Access and Excel
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to effectively communicate with technical and non-technical users
• Ability to prioritize multiple requests and respond timely
• Ability to spend long periods of time on one’s feet in a warehouse climate

Responsibilities

• Assists the IT Manager and Corporate IT Team with troubleshooting network and server problems
• Assists the IT Manager and Corporate IT Team with installing and maintaining computer systems, telecommunication systems, networking systems and other required systems, troubleshooting both hardware and software as needed
• Facilitates network setup and troubleshoot, hardware including PC’s, Printers and RF Scanners, and software changes that will benefit the organization
• Test and deploys new computer configurations
• Assists with management of policies for user rights and security
• Documents new and updates IT-related processes as needed
• Oversees backup of network resources and data throughout the network
• Maintains up to date virus software and definitions on all computer systems throughout the campus
• Maintains software inventory and licenses for the CIB devices and components
• Assists the IT Manager and Corporate IT Team with tasks needing completion or as specified by the IT Manager
• Other duties as required and assigned by manager
• Participates in team calls regarding LMS maintenance procedures and communicates updates/maintenance schedules to site management and client management as appropriate
• Provides user support, responds to service requests and assists with conducting test procedures for labor management system
• Administers process control, training, and equipment needs
• Identifies and recommends techniques to Operations for obtaining accurate data needed for reports and trend reviews
• Reviews system reports including process log, troubleshoots, and corrects errors

Skills

Troubleshooting network & server

Install & maintain computer systems

Hardware & software troubleshooting

User support

Documentation

Communication with technical & non-技术

Education

Bachelor’s Degree in Computer Science

Tools

Red Prairie LMS

Manhattan LMS

Microsoft Outlook/Word/Excel

Job description

GEODIS Career in Georgia is seeking an IT Support professional to assist the IT Manager and Corporate IT Team with troubleshooting network/server issues, installing and maintaining computer and telecommunication systems, and supporting hardware and software changes. The role includes testing configurations, policy management, and documentation.

You will help with LMS maintenance, data reporting, and ensuring security, backups, and up-to-date antivirus across campus.