IT Systems Engineer & Helpdesk Specialist

Baltimore City; City of Syracuse (NY); On-site; USD 84,000 - 133,000; Full time

Benefits offered by this job

Medical, prescription drug, dental, &/

Vision & life insurance options

Flexible benefits (FSA) and wellness

Job summary

Baltimore City is seeking an Information Technology Specialist to provide technical support for PCs, network infrastructure, and mainframe client servers. The role includes testing, updating, maintaining, and training on software and hardware, with responsibilities for integrations and mentoring junior IT staff.

This position offers opportunities to contribute to city-wide IT projects. The ideal candidate will have a Bachelor of Science degree and at least two years of related IT experience,

Qualifications

• Bachelor's degree required in an accredited institution.
• Two years of related IT experience required or equivalent combination.
• Advanced credentials may substitute for experience.

Responsibilities

• Provide technical support for PCs and network infrastructure.
• Maintain and test mainframe client servers and microcomputer systems.
• Assist with software development, interfaces, and database support.

Skills

Mainframe knowledge

Network engineering

System design

Database reporting

Security awareness

Technical documentation

Education

Bachelor of Science degree

Job description

Baltimore City is seeking an Information Technology Specialist to provide technical support for PCs, network infrastructure, and mainframe client servers. The role includes testing, updating, maintaining, and training on software and hardware, with responsibilities for integrations and mentoring junior IT staff.

This position offers opportunities to contribute to city-wide IT projects. The ideal candidate will have a Bachelor of Science degree and at least two years of related IT experience,