IT Systems Configuration Programming Specialist

UT Tyler; Arlington (TX); On-site; USD 49,000 - 56,000; Full time

Job summary

The University of Texas at Arlington seeks an IT Systems Configuration Programming Specialist to manage software platforms throughout their life cycle and ensure secure, compliant deployments.

Responsibilities include configuring environments, documenting processes, and coordinating with customers, business analysts, and vendors to deliver quality technical solutions.

Qualifications

• Bachelor’s degree with computing or information systems coursework, or four years of equivalent experience.
• Ability to install, configure, and manage software applications in an enterprise environment.
• Experience with full life-cycle management of software applications.

Responsibilities

• Manage assigned software platforms and service deployments through the full life cycle.
• Install, configure, and maintain production and non-production environments.
• Maintain testing and validation processes and manage change for software applications.
• Document run books, playbooks, SLAs, MOUs, and service definitions with OIT colleagues.
• Resolve customer-reported issues and coordinate vendor fixes as needed.
• Assist with project communications to align goals and results.

Education

Bachelor’s Degree with computing or information systems coursework or four years equivalent experience

Tools

Relational Databases

Job description

IT Systems Configuration Programming Specialist

The annual salary for this position ranges from $49,100 to $56,000. The final offer will be commensurate with the candidate’s relevant experience and qualifications.

Documents Needed to Apply

Required:

• Resume
• References (minimum of three)

Purpose of Position

This role works closely with customers, business analysts, team members, and vendors to provide full life-cycle management, including planning, designing, configuring, documenting, testing, implementing, maintaining, supporting, and retiring, of quality technical solutions and software applications that meet business and organizational standards, constraints, and requirements. Provides excellent customer service.

Essential Functions

• Manage assigned software platforms and service deployments through the full life cycle in accordance with relevant policies, standards, regulations, laws, and best practices; monitor software applications for performance, integrity, and security in accordance with relevant policies, standards, laws, and best practices.
• Install, configure, and maintain necessary production and non-production environments related to software applications on servers and/or workstations; monitor for upgrades, patches, updates, installs, and keeps version software current on production and test environments.
• Maintain and use testing and validation processes to assure integrity and stability of software applications; work within the change management process for all configuration changes to software applications and related environments.
• Work with customers andOIT(Office of Information Technology) colleagues to maintain documentation for software applications such as Service Level Agreements, Memos of Understanding, Service Definitions, Run Books, and Playbooks; work withOITcolleagues to facilitate and coordinate resources needed to support the software applications including servers, network, firewall, database, identity, monitoring, backup, security, project management, architecture, and communication.
• Resolve customer reported applications issues; work with vendors to correct software defects by installing fixes or managing user expectations of product use.
• Assist with project communication with customers, management, and project management office for the purpose of having a common understanding of project results and goals.
• Performs other duties as assigned.

Required Qualifications

• Bachelor’s Degree with coursework in computing or information systems or four (4) years of equivalent combination of education, experience, certification and training.

Preferred Qualifications

• In addition to minimum qualifications, one (1) or more years of related computing systems management and experience using Relational Databases.

Knowledge, Skills & Abilities

• Knowledge of principles of computing, communications, networks, hardware, software including operating systems.
• Good understanding of business processes and related information management issues.
• Ability to install, configure, integrate, and manage software applications in an enterprise environment.
• Emerging skill in analyzing and solving complex computing problems.

Work Schedule

• Monday through Friday; 8:00am through 5:00pm .
• Will require a rotating on-call shift and occasional after hours emergency work.

Working Conditions

• Uses standard office equipment.

Benefits Information

Position is benefit eligible: Yes

We are proud to offer a comprehensive benefits package to our employees at the University.

It is the policy of The University of Texas at Arlington to conduct a pre employment background check on any applicant who is under final consideration for employment with the University.

This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA 48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.

University Information

The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.

UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community.

This is an exciting time to join UTA and contribute to its bold vision for the future.

EEO Statement

It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.

ADA Accommodations

The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email [e-mail] .