IT Systems Analyst – Onsite Support & Security (SF)

O'Hagan Meyer

San Francisco (CA)

On-site

USD 75,000 - 110,000

Full time

14 days+
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Benefits offered by this job

Health plan
401(k) retirement plan
Life Insurance
Paid time off
Family leave
Disability insurance
Training & development
Wellness resources
Commuter benefits

Job summary

O’Hagan Meyer is seeking an experienced IT professional to join our internal IT team as a key resource for our Northern California offices. You will provide hands-on, in-person and remote support to attorneys and staff, participate in technology initiatives, and help strengthen our infrastructure as the firm grows nationally.

The ideal candidate thrives on a balance of technical work and people interaction, works well independently, and builds trusted relationships within a collaborative IT team

Qualifications

  • 3–5 years in IT support/service desk/IT operations.
  • Strong troubleshooting and problem-solving skills.
  • Experience with Microsoft Windows environments.
  • Experience with M365 applications and services.
  • Excellent communication and interpersonal skills, including non-technical users.

Responsibilities

  • Provide hands-on support to attorneys and staff, locally and remotely.
  • Manage on-site IT resources for Northern California offices (SF, Sacramento, Fresno) and occasional travel.
  • Handle user requests from intake to resolution with professionalism.
  • Assist with workstation deployment, patches, configuration, and lifecycle management.
  • Support conferencing and meeting technology; coordinate equipment deployments and office tech needs.

Skills

Troubleshooting
Communication
Time management
Independent work
Travel readiness

Tools

Microsoft 365
Azure Active Directory
Mimecast
Exchange Online
iManage

Job description

O’Hagan Meyer is seeking an experienced IT professional to join our internal IT team as a key resource for our Northern California offices. You will provide hands-on, in-person and remote support to attorneys and staff, participate in technology initiatives, and help strengthen our infrastructure as the firm grows nationally.

The ideal candidate thrives on a balance of technical work and people interaction, works well independently, and builds trusted relationships within a collaborative IT team

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