IT Systems Administrator — Scale IT for Seagliders

REGENT; North Kingstown (RI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Equity incentive

Health/dental/vision insurance

401(k) with company matching

Flexible time off

Relocation packages

Free catered lunches

Professional development

Job summary

REGENT is building a new category of vessel and seeks an IT Systems Administrator to keep our people, devices, accounts, and applications running across sites and remote users.

This hands-on role has you triaging tickets, provisioning accounts and devices, managing cloud platforms and SaaS apps, and supporting security, compliance, and documentation as REGENT scales toward production.

Qualifications

• Help desk and ticketing experience
• Identity and directory administration experience
• Device lifecycle and mobile device management (MDM) experience
• Endpoint security fundamentals
• Strong IT documentation habits
• A reliable, detail-oriented approach
• Bonus: Regulated-environment exposure
• Bonus: Exposure to IdPs, MDM administration, network fundamentals, or scripting/automation

Responsibilities

• Be the first line of IT support. Triage and resolve Tier 1 and 2 tickets and escalate as needed.
• Manage identity and device lifecycle. Provision accounts and devices for new hires, support offboarding, administer routine account changes.
• Conduct access reviews and resolve discrepancies; escalate when policy or risk decisions are needed.
• Administer cloud and SaaS platforms; manage settings, access, licenses, and migrations to government cloud environments.
• Support endpoint and security operations: monitor alerts, patch compliance, and MFA enforcement.
• Keep documentation audit-ready: maintain runbooks, SOPs, and evidence for CMMC requirements.
• Identify recurring issues and improve help desk, onboarding, and off-boarding workflows.

Skills

Help desk experience

Identity & access management

Device lifecycle management

Endpoint security basics

IT documentation habits

Strong communication

Tools

MDM tools

Cloud platforms

SaaS apps

Job description

REGENT is building a new category of vessel and seeks an IT Systems Administrator to keep our people, devices, accounts, and applications running across sites and remote users.

This hands-on role has you triaging tickets, provisioning accounts and devices, managing cloud platforms and SaaS apps, and supporting security, compliance, and documentation as REGENT scales toward production.