IT Systems Administrator: Endpoint & IAM Expert (Equity)

Neuralink; South San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

World-changing work

Growth potential

Medical, dental, vision insurance

Paid holidays

Meals provided

Equity (RSUs)

401(k)

Parental leave

Flexible time off

Job summary

Neuralink is seeking a hands-on IT Systems Administrator to own the day-to-day technology experience for every employee, from engineers to scientists and clinicians, ensuring reliable systems and excellent customer service.

You will manage endpoint devices, IAM, security policy enforcement, and L1/L2 network troubleshooting, with a focus on HIPAA/PII compliance and documentation. This role includes RSU equity and full-time benefits as part of Neuralink's mission.

Qualifications

• Experience providing expert-level end-user support across macOS, Windows, and Linux.
• Hands-on experience administering at least one enterprise MDM platform (Jamf, Intune, or Kandji).
• Demonstrated experience administering an enterprise IDP/IAM platform (e.g., Entra, Okta, Google Workspace).
• Experience implementing and enforcing security policies across endpoints and SaaS apps, with HIPAA/PII knowledge.

Responsibilities

• Provide expert end-user technical support across macOS, Windows, and Linux environments as part of a tier-1 support rotation.
• Deploy, configure, and manage endpoint devices using MDM platforms (e.g., Jamf, Intune, Kandji).
• Administer identity provider (IDP) and IAM systems including Microsoft Entra, Google Workspace, Okta, or similar; manage user life-cycle.
• Implement and enforce security policies across endpoints, SaaS apps, and corporate systems; conduct audits and remediation.
• Administer and maintain SaaS apps such as Google Workspace, Slack, Zoom, and others.
• Perform L1/L2 network troubleshooting including connectivity issues, VLANs, and Wi-Fi diagnostics.
• Manage endpoint hardware inventory including procurement, tagging, deployment, and lifecycle tracking.
• Develop automation and tooling using Bash, Python, PowerShell to streamline IT operations.
• Ensure HIPAA/PII compliance and robust access controls.
• Create and maintain documentation for systems and processes.

Skills

End-user support

macOS

Windows

Linux

Security policy enforcement

Network troubleshooting

Scripting (Bash, Python, PowerShell)

Education

Bachelor’s degree in Computer Science, Information Technology, Information Systems, or related technical field

Tools

Jamf

Intune

Kandji

Microsoft Entra

Okta

Google Workspace

Job description

Neuralink is seeking a hands-on IT Systems Administrator to own the day-to-day technology experience for every employee, from engineers to scientists and clinicians, ensuring reliable systems and excellent customer service.

You will manage endpoint devices, IAM, security policy enforcement, and L1/L2 network troubleshooting, with a focus on HIPAA/PII compliance and documentation. This role includes RSU equity and full-time benefits as part of Neuralink's mission.