IT Systems Administrator (#3bcd)

NextDeavor; Santa Barbara (CA); On-site; USD 85,000 - 98,000; Full time

Job summary

NextDeavor is seeking an IT Systems Administrator to lead our IT systems, SaaS stack, and help desk from onsite in Santa Barbara, CA. You’ll work with executives and cross-functional teams to align IT with business needs, provisioning accounts, managing security, and supporting daily operations.

You will implement and manage an IT platform, administer Google Workspace, and oversee networking like UniFi while evaluating new tools for cost, security, and efficacy.

Qualifications

• 5+ years in IT support or systems administration with help desk experience.
• Experience implementing IT management platforms with SSO and automated provisioning.
• Google Workspace admin and SaaS platform experience (Shopify, Slack, HubSpot).
• Proficiency with scripting and APIs; comfortable with automation platforms.
• Knowledge of security fundamentals and office networking (UniFi).
• Strong written communication and patience supporting non-technical staff.

Responsibilities

• Implement and administer the IT management platform with SSO and device management.
• Provision and deprovision employee accounts; manage MFA and RBAC.
• Onboarding/offboarding workflows and maintain documentation.
• Manage device lifecycle: procurement, setup, updates, security configuration.
• Run the help desk: troubleshoot hardware, software, connectivity, printing, email.
• Administer Google Workspace, Slack and other SaaS tools; manage vendor relations.
• Evaluate new tools for cost, security and usability; support renewals.
• Manage office network infrastructure (UniFi): switches, Wi‑Fi, firewalls, VPN, AV.
• Define security policies and support audits and cyber insurance.
• Build internal dashboards and micro-apps using AI-assisted development tools.

Skills

5+ years IT experience

Scripting (Python)

Automation & APIs

Security fundamentals

Documentation

Vendor management

User support

Tools

Rippling IT

Google Workspace

Shopify

Slack

HubSpot

Zapier

Make

n8n

UniFi

Job description

Become a Key Player as an IT Systems Administrator

You will lead the organization's IT systems, manage the SaaS and device stack, and run the help desk to keep daily operations running smoothly. You will work closely with executive leadership and cross-functional teams (HR, Finance, business units) to align IT systems with operational needs. Onsite in Santa Barbara, CA.

Here's How You'll Make an Impact on the Team

• Implement, configure, and administer the IT management platform (identity, device management, software deployment, asset tracking).
• Provision and deprovision employee accounts, manage SSO and MFA, and maintain role-based permissions and application integrations.
• Build and maintain automated onboarding/offboarding and access workflows; create and maintain documentation and a knowledge base.
• Own device lifecycle: procurement, setup, OS updates, security configuration, encryption, inventory and secure retrieval.
• Run the help desk: troubleshoot hardware, software, connectivity, printing and email issues; communicate outages and known issues.
• Administer Google Workspace, Slack and other SaaS tools; manage vendor relationships and monitor service levels.
• Evaluate new tools for cost, security and usability; support procurement, renewals and contract reviews.
• Manage office network infrastructure (UniFi): switches, wireless, firewalls, VPN, conference AV and building access systems.
• Define and enforce security policies, run security awareness/phishing training, handle incidents and support audits and cyber insurance requirements.
• Build and maintain internal dashboards, calculators and micro-apps using AI-assisted development tools; ship and maintain solutions.

Here's What You'll Need to Be Successful in This Role

• 5+ years in IT support, systems administration or IT operations, including running a help desk.
• Experience implementing and administering an IT management platform (e.g., Rippling IT) with SSO, device management and automated provisioning workflows.
• Google Workspace administration and experience with SaaS platforms (Shopify, Slack, HubSpot or similar).
• Working knowledge of Python or a similar scripting language; comfort with APIs, webhooks and automation platforms (Zapier, Make, n8n or Shopify Flow).
• Working proficiency with AI-assisted coding tools and a bias toward shipping and iterating.
• Working knowledge of security fundamentals and office networking (least-privilege access, secrets management, MFA, data classification, UniFi or similar).
• Strong written communication skills and patience supporting non-technical staff.

Pay Range

$85,000 - $97,500/year