IT Systems Administrator

Lendbuzz

New York (NY)

On-site

USD 80,000 - 120,000

Full time

3 days ago
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Benefits offered by this job

Dental and Health Insurance
Company Outings
401(k)
Fitness Center
Unlimited PTO
Stocked Kitchen
Company Issued Hardware
Cool Swag

Job summary

Lendbuzz is hiring an IT Systems Administrator for our New York office. You will be the face of IT on-site, owning day-to-day IT and coordinating with the global IT team in Boston.

You will manage Google Workspace end-to-end, user provisioning, MFA, device management, and security settings, while supporting the LAN/Wi-Fi, DNS, DHCP, and office AV systems.

Qualifications

  • Experience supporting both macOS and Windows with Jamf or another MDM.
  • Hands-on IT operations, SaaS administration, or IT support roles.
  • Networking knowledge: LAN/Wi‑Fi, DNS, DHCP, IP addressing.
  • User access management and lifecycle / access reviews.
  • Ticketing system experience (Jira) to manage requests.

Responsibilities

  • Own day-to-day IT for the New York office as the sole on-site IT person.
  • Administer Google Workspace end-to-end and coordinate with global IT.
  • Manage local device provisioning, access controls, and security settings.
  • Support audits, security investigations, and eDiscovery requests.
  • Maintain office network, Zoom Rooms, AV, and conference spaces.
  • Track and resolve tickets, automate recurring issues, and document fixes.

Skills

MacOS & Windows
Jamf / MDM
Networking basics
Google Workspace admin
Okta SSO MFA
Scripting & automation
Security/compliance awareness
Ticketing (Jira)
Clear communication

Education

Degree in IT / CS / Information Systems (welcome)

Tools

Jira
Jamf
Apple Business Manager
Google Workspace
Okta

Job description

  • At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking
  • We are hiring an IT Systems Administrator to own day-to-day IT for our New York office. You will be the only IT person on-site, which makes you the face of IT for everyone in the office
  • You are part of a global IT team reporting to IT leadership in Boston, who share tooling standards, escalation paths, and coverage
  • Administer Google Workspace end-to-end (Gmail, Drive/shared drives, Calendar, Groups, Meet) plus core business/SaaS apps the NY office depends on user provisioning, access controls, and security settings coordinating with the global team on tenant-level configuration
  • Use Google Vault, the Security Investigation Tool, and Alert Center to support audits, security investigations, and eDiscovery requests
  • Own local access management: MFA enforcement, periodic user access reviews, device compliance, and least-privilege access, in line with global policy
  • Provision, troubleshoot, and repair macOS/Windows laptops, mobile devices, and peripherals
  • Manage macOS in Jamf: enrollment, configuration profiles, software deployment, and compliance policies
  • Run employee lifecycle processes (onboarding, offboarding, role changes) device prep, account setup, and access changes and maintain accurate asset records for laptops, accessories, licenses, ownership, and equipment status
  • Maintain office network infrastructure (LAN/Wi-Fi, IP addressing, DNS/DHCP), coordinating with ISPs and network vendors on larger issues
  • Set up and maintain Zoom Rooms/AV and conference rooms, keeping them reliably ready day to day to resolve printer connectivity/hardware issues
  • Support desk setups, office moves, and new-space buildouts alongside the Workplace team
  • Track and resolve Jira tickets, keeping prioritization, response times, and communication consistent
  • Find recurring tickets and remove the cause automate a provisioning step, fix the root issue, or document the fix
  • Write and maintain SOPs and knowledge base docs so employees can self-serve and the global team can cover NY when you’re out; partner with global IT, stakeholders, and vendors on escalations and process improvement
Benefits
  • Dental and Health Insurance
  • Company Outings
  • 401(k)
  • Fitness Center
  • Unlimited PTO
  • Stocked Kitchen
  • Company Issued Hardware
  • Cool Swag
  • Experience supporting both macOS and Windows, with Jamf or another MDM platform4+ years in IT support, IT operations, systems administration, or SaaS administration.
  • A degree in IT, Computer Science, or Information Systems is welcome; equivalent hands-on experience counts equallyWorking knowledge of networking fundamentals: LAN/Wi-Fi, DNS, DHCP, and IP addressing.
  • Understanding of user access management, including account lifecycle and access review processes.
  • Experience with a ticketing system such as Jira to manage and resolve support requests.
  • Strong communication and customer service instincts — you can explain a fix to a non-technical colleague without making them feel foolish.
  • Comfort as the sole on-site technical resource: you prioritize your own queue, know when to elevate, and stay steady when several things break at once.
  • Hands-on experience administering Google Workspace in a business environment.
  • Okta: SSO, MFA, provisioning, lifecycle management, and access policies.
  • Apple Business Manager.
  • Advanced Google Workspace features: Context-Aware Access, DLP, and OAuth app control.
  • Scripting and automation — Google Apps Script, Bash, Python, or similar — to replace manual provisioning and reporting work.
  • Exposure to security and compliance frameworks such as SOC 2, ISO 27001, or PCI DSS.
  • Certifications in Google Workspace, Okta, Jamf, Apple, or general IT support.
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