IT Systems Administrator (New York)

Lendbuzz; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Lendbuzz is seeking an IT Systems Administrator for the New York office to own day-to-day IT. You will be the sole IT resource on-site, interfacing with the global IT team in Boston and maintaining standard tooling.

You will manage Google Workspace, handle macOS/Windows endpoints with Jamf, and support office networking and AV systems. The role requires strong communication and hands-on problem solving in a fast-paced environment.

Qualifications

• 4+ years in IT support, IT operations, systems administration, or SaaS administration.
• Hands-on experience administering Google Workspace in a business environment.
• Experience supporting macOS and Windows, with Jamf or another MDM.
• Basic networking knowledge: LAN/Wi-Fi, DNS, DHCP, IP addressing.
• Experience using Jira for ticketing and service requests.
• Understanding of user access management, including lifecycle and reviews.
• Strong communication and customer service to explain fixes to non-tech colleagues.
• Ability to be the sole on-site IT resource and manage multiple priorities.

Responsibilities

• Identity and Google Workspace administration for NY office including provisioning and security settings.
• End-point device management for macOS/Windows laptops and mobile devices; Jamf management.
• Maintain office network infrastructure (LAN/Wi‑Fi, DNS/DHCP) and AV/Zoom Rooms; coordinate with vendors.
• Track and resolve Jira tickets; identify recurring issues and automate where possible.
• Write and maintain SOPs and knowledge base docs; collaborate with global IT and vendors.

Skills

IT support

Google Workspace administration

macOS/Windows support

Jira / ticketing

networking basics

communication

on-site sole IT resource

Education

Bachelor or equivalent IT/CS/IS

Tools

Jamf

Gmail/Drive/Meet

Job description

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are hiring an IT Systems Administrator to own day-to-day IT for our New York office. You will be the only IT person on-site, which makes you the face of IT for everyone in the office.

You are part of a global IT team reporting to IT leadership in Boston, who share tooling standards, escalation paths, and coverage.

Key Responsibilities

Identity and Google Workspace administration

• Administer Google Workspace end-to-end (Gmail, Drive/shared drives, Calendar, Groups, Meet) plus core business/SaaS apps the NY office depends on user provisioning, access controls, and security settings coordinating with the global team on tenant-level configuration.
• Use Google Vault, the Security Investigation Tool, and Alert Center to support audits, security investigations, and eDiscovery requests.
• Own local access management: MFA enforcement, periodic user access reviews, device compliance, and least-privilege access, in line with global policy.

Endpoints and device management

• Provision, troubleshoot, and repair macOS/Windows laptops, mobile devices, and peripherals.
• Manage macOS in Jamf: enrollment, configuration profiles, software deployment, and compliance policies.
• Run employee lifecycle processes (onboarding, offboarding, role changes) device prep, account setup, and access changes and maintain accurate asset records for laptops, accessories, licenses, ownership, and equipment status.

Office infrastructure and AV

• Maintain office network infrastructure (LAN/Wi-Fi, IP addressing, DNS/DHCP), coordinating with ISPs and network vendors on larger issues.
• Set up and maintain Zoom Rooms/AV and conference rooms, keeping them reliably ready day to day to resolve printer connectivity/hardware issues.
• Support desk setups, office moves, and new-space buildouts alongside the Workplace team.

Service delivery and documentation

• Track and resolve Jira tickets, keeping prioritization, response times, and communication consistent.
• Find recurring tickets and remove the cause automate a provisioning step, fix the root issue, or document the fix.
• Write and maintain SOPs and knowledge base docs so employees can self-serve and the global team can cover NY when you're out; partner with global IT, stakeholders, and vendors on escalations and process improvement.

Key Requirements

• 4+ years in IT support, IT operations, systems administration, or SaaS administration. A degree in IT, Computer Science, or Information Systems is welcome; equivalent hands-on experience counts equally.
• Hands-on experience administering Google Workspace in a business environment.
• Experience supporting both macOS and Windows, with Jamf or another MDM platform.
• Working knowledge of networking fundamentals: LAN/Wi-Fi, DNS, DHCP, and IP addressing.
• Experience with a ticketing system such as Jira to manage and resolve support requests.
• Understanding of user access management, including account lifecycle and access review processes.
• Strong communication and customer service instincts — you can explain a fix to a non-technical colleague without making them feel foolish.
• Comfort as the sole on-site technical resource: you prioritize your own queue, know when to elevate, and stay steady when several things break at once.

Nice to Have

• Okta: SSO, MFA, provisioning, lifecycle management, and access policies.
• Apple Business Manager.
• Advanced Google Workspace features: Context-Aware Access, DLP, and OAuth app control.
• Scripting and automation — Google Apps Script, Bash, Python, or similar — to replace manual provisioning and reporting work.
• Exposure to security and compliance frameworks such as SOC 2, ISO 27001, or PCI DSS.
• Certifications in Google Workspace, Okta, Jamf, Apple, or general IT support.

We believe:

Diversity is a competitive advantage.

Compassion is a strength. We care about our customers and look to build long-term relationships with them.

Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.

Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.

Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

If you believe these things too then we would love to hear from you!

Background Checks

After an offer is accepted, Lendbuzz conducts a pre-employment background check. Any evaluation of the background check will be subject to an individualized assessment, taking into account the applicant’s or employee’s specific record and the responsibilities and requirements of the particular role.

Note on Recruiting Outreach

We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.