IT System & Security Administrator / Team Lead

Forensic Fluids Laboratories; Kalamazoo, Northern (MI, KY); Hybrid; USD 95,000 - 135,000; Full time

Benefits offered by this job

401(k)

Job summary

Forensic Fluids Laboratories is seeking an IT System & Security Administrator / Team Lead to oversee IT operations onsite in Kalamazoo, MI. You will lead an IT team, manage networks, LIMS, and security policies to support critical drug testing workflows.

The role requires a bachelor’s degree with 10+ years in IT systems and security, plus 5+ years of leadership experience. Experience in a lab environment is preferred; strong problem solving and vendor management are essential.

Qualifications

• Bachelor’s degree in IT or related field required.
• 10+ years in IT systems, operations, and security.
• 5+ years of team leadership experience; laboratory environment preferred.
• Ability to work independently, manage time effectively, and coordinate multiple projects.

Responsibilities

• Administer FFL’s IT systems and support reliable day-to-day operations.
• Lead, develop, and manage IT team performance, including reviews and hiring decisions.
• Oversee network, LIMS, portal, and server administration.
• Manage storage, backup administration, and disaster recovery processes.
• Ensure HIPAA security, privacy, and compliance requirements are maintained.
• Maintain secure administration of email, phone, and VPN systems.

Skills

Team leadership

HIPAA security practices

Problem solving

Interpersonal skills

Communication skills

Project planning

Education

Bachelor’s degree

Tools

Active Directory

SQL (Oracle/MS SQL)

3CX Phone System

Microsoft 365 Email Security

Backup & DR tools

Website Certificate Management

VPN administration

Firewall management

Job description

IT System & Security Administrator / Team Lead

Are you looking to play a critical role in improving people’s lives and positively changing the drug testing of tomorrow?

Why FFL?

At Forensic Fluids Laboratories Inc., we provide fast, accurate drug testing results using the best technology available, done by professionally trained team members and backed by expert testimony.

Location: This position is onsite in Kalamazoo, MI.

As an IT System & Security Administrator / Team Lead at FFL, you will:

• administer FFL’s information technology systems and support reliable day-to-day operations.
• lead, develop, and manage IT team performance, including employee reviews, hiring decisions, and corrective action when needed.
• oversee network, LIMS, portal, and server administration.
• manage storage, backup administration, and disaster recovery processes.
• ensure HIPAA security, privacy, and compliance requirements are maintained.
• maintain secure administration of email, phone, and VPN systems.
• manage vendor relationships and technology service providers.

How will you impact the company?

• You lead by example.
• You will improve our relationships, effectiveness, and retention of our customers and Team.
• You build a positive IT brand for FFL as we expand our markets.
• You will create a culture of success, high performance and happiness.

What valuable experience you will bring to the table?

• You have earned a bachelor’s degree and have ten (10) years or more of IT Systems, Operations, and Security Administration, and you have five (5) years or more of team leadership experience.
• Previous experience in a laboratory environment is preferred.
• Other required skills include the ability to work independently, manage time effectively, and exercise good judgment and initiative. Must have excellent interpersonal and organizational skills, and the ability to proactively solve problems, plan and coordinate projects, multitask and prioritize, and accurately proofread materials and communications. Be willing to learn what each Department at FFL does to support the company.

What valuable skills you will bring to the table?

• Firewall, VPN, and Network Management
• Data Archiving and Protection
• Email Security and Microsoft 365
• Backup and Disaster Recovery
• Active Directory
• SQL DB – Oracle and MS SQL
• Phone System (3CX) experience
• Storage Area Network
• Software and Vendor Management
• Security Audits
• Website Certificate Management
• HIPAA and Security Best Practices
• Helpdesk and End User Support
• Emergency After-hours Support

Forensic Fluids Laboratories is committed to supporting our team members with a complete benefit package including 401(k) and more.

Is FFL the place for you? We welcome your resume.