Medical Billing Coordinator (CPB or CMB certified)

Forensic Fluids Laboratories; Kalamazoo (MI); Hybrid; USD 36,000 - 50,000; Full time

Job summary

Forensic Fluids Laboratories is seeking a full-time Medical Billing Coordinator (CPB or CMB certified) to manage the complete revenue cycle, from accurate charge entry to posting payments. The role includes coordinating with a third-party billing company, submitting claims to insurers, and addressing patient balances with strong HIPAA compliance.

The candidate should have at least four years in medical billing, a Bachelor’s degree, and proficiency in Excel, Word, and Adobe/Foxit.

Qualifications

• Bachelor's degree required with CPB/CMB certification preferred.
• 4+ years of Medical Billing experience required.

Responsibilities

• Coordinate with third-party billing company to resolve billing questions and unpaid claims.
• Review claims for accuracy and submit to insurance, Medicare, Medicaid, and private payers promptly.
• Investigate and resolve denied or rejected claims with insurance companies.
• Provide excellent customer service and respond to inquiries to ensure customer satisfaction.

Skills

Data entry

Time management

Customer service

Education

Bachelor's degree

CPB or CMB certification

Tools

Excel

Word

Adobe

Foxit

Job description

Medical Billing Coordinator (CPB or CMB certified)

At Forensic Fluids Laboratories Inc., we provide fast, accurate drug testing results using the best technology available, done by professionally trained team members, backed by expert testimony, in a positively focused culture.

Time commitment: ON-SITE Monday-Friday, 8am to 5pm

Position Summary

As a full-time Medical Billing Coordinator, this position will be responsible for the full revenue cycle. This includes processes to ensure laboratory charges are entered accurately, claims are submitted to the patient’s insurance provider in a timely manner, and payments are posted correctly, as well as professional patient interactions regarding their balances.

As a Medical Billing Coordinator at FFL, you will:

• Coordinate with third-party billing company with resolution of billing questions and follow up on unpaid claims.
• Review claims for accuracy and submit claims for drug testing services to insurance companies, Medicare, Medicaid, and private payers in a timely manner.
• Investigate and resolve denied or rejected claims by coordinating with insurance companies.
• Provide excellent customer service; respond to customer inquiries in a timely manner to ensure continued customer satisfaction.
• Reconcile payments with insurance remittances and identify any inconsistencies.
• Perform insurance/patient payment posting and resolve payment transaction discrepancies using collection procedures and adjusting patient accounts when necessary.
• Ability to recognize and resolve front/back-end claim denials from assigned payers and all others as determined necessary by the Team Lead.
• Knowledge of appropriate third-party liability (TPL) and government websites (i.e. CHAMPS, HMO Medicaid websites preferred), and working knowledge of ICD-10, CPT, and HCPCS.
• Ability to work effectively and efficiently under tight deadlines, high volumes, and multiple interruptions.
• Adhere to the Health Insurance Portability and Accountability Act (HIPAA) confidentiality guidelines.

How will you impact the company?

• You deliver exceptional customer service and build customer trust.
• You create a positive work environment through accuracy, flexibility, high performance, teamwork, and happiness.
• You build an efficient, cohesive, and professional workspace by supporting all internal departments.

What valuable experience and skills will you bring to the table?

• You have earned a degree (bachelor's preferred) with a minimum of four (4) years of experience in Medical Billing with a CPB or CMB certification required.
• You have experience setting up Medical Billing software and are proficient in Excel, Word, and Adobe (or Foxit).
• You have hands-on experience with data processing, office procedures, and telephone and business etiquette.
• You work independently, manage time effectively, proactively problem solve, and exercise good judgement and initiative.
• You have a high level of accuracy, excellent data entry and word processing skills, and are well-organized.

What do we offer you?

• A competitive salary with comprehensive benefits, including medical, dental, vision, disability, life, 401(k) with company match, and more.
• To be a driver of our vibrant and intentional culture by participating on our Duck Squad.
• The role of a vital participant in our business model run on the EOS (Entrepreneurial Operating System).