IT System Administrator - Roseburg

Systech Consulting; Roseburg (OR); On-site; USD 85,000 - 120,000; Full time

Job summary

Systech is seeking an experienced Systems Engineer to own complex technical work across diverse client environments in Roseburg, Oregon. You will design, implement, migrate, configure, and enhance the systems our clients rely on, beyond standard Help Desk support.

You’ll lead infrastructure projects, deployments, migrations, escalations, and create documentation while prioritizing security, reliability, and client satisfaction. Strong engineering fundamentals and quick learning are essential.

Qualifications

• Experience owning complex technical work across multiple environments.
• Ability to learn unfamiliar platforms quickly and make sound production decisions.
• Strong communication with clients and internal teams.

Responsibilities

• Designing and implementing network, server, cloud, identity, Microsoft 365, virtualization, backup, endpoint, and security solutions.
• Leading technical portions of new client onboarding, infrastructure deployments, migrations, replacements, and upgrades.
• Performing technical discovery and evaluating existing client environments.
• Developing technical scopes of work, identifying required labor and technical resources, and helping ensure proposed solutions reflect the work needed.
• Troubleshooting complex issues that cross endpoints, networks, identity, servers, cloud services, applications, virtualization, and security.
• Planning significant technical changes with dependencies, business impact, security, sequencing, validation, and rollback.
• Creating the technical documentation necessary for another technician to understand and support what you've implemented.
• Providing advanced technical guidance and knowledge transfer to Level 1 and Level 2 Help Desk Technicians.

Skills

Systems engineering

Network design

Cloud infrastructure

Technical communication

Tools

Proxmox

VMware ESXi

Hyper-V

Microsoft 365

Azure

Active Directory

Entra ID

Intune

Job description

Roseburg, United States

systech was founded in 2017 on a straightforward idea: businesses in this region deserved the same caliber of IT support that companies in Portland and Seattle take for granted, without having to import it.

Today our team runs managed IT, cybersecurity, business voice, structured cabling, camera security and software development out of our Roseburg headquarters and our Coos Bay office. Our co-founders lead that work directly, and they are on the escalation path when a call needs them.

We are big enough to cover every layer of our client's technology and small enough that they know the name of the person who picks up the phone or answers the email.

Job Description

You know how to support technology. Now you want to build it.

Systech is looking for an experienced Systems Engineer who can take ownership of complex technical work across a wide range of business environments.

This isn't simply the next level of Help Desk. Our Systems Engineers design, implement, migrate, configure, and improve the systems our clients depend on. You'll work on infrastructure projects, new client deployments, migrations, advanced technical escalations, and the occasional problem that refuses to fit neatly into one technology.

You’ll need real engineering experience coming into the position. We don't expect you to know every platform in our environment on your first day, but we do expect you to have the technical foundation and professional experience necessary to learn unfamiliar platforms quickly and make sound decisions in production environments.

What You'll Do

You'll work across multiple client environments, taking responsibility for engineering and advanced technical work that includes:

• Designing and implementing network, server, cloud, identity, Microsoft 365, virtualization, backup, endpoint, and security solutions.
• Leading technical portions of new client onboarding, infrastructure deployments, migrations, replacements, and upgrades.
• Performing technical discovery and evaluating existing client environments.
• Developing technical scopes of work, identifying required labor and technical resources, and helping ensure proposed solutions accurately reflect the work required.
• Troubleshooting complex issues that cross endpoints, networks, identity, servers, cloud services, applications, virtualization, and security.
• Planning significant technical changes with consideration for dependencies, business impact, security, sequencing, validation, and rollback.
• Creating the technical documentation necessary for another technician to understand and support what you've implemented.
• Providing advanced technical guidance and knowledge transfer to Level 1 and Level 2 Help Desk Technicians.

You'll also work directly with clients. That means asking good discovery questions, explaining complicated technical subjects without making them unnecessarily complicated, communicating during projects and outages, and helping clients understand what we’re doing and why.

Technology You'll Work With

Our client environments include technology such as:

• Ubiquiti UniFi and other managed networking platforms
• Microsoft 365, Entra ID, Intune, and Azure
• Windows Server and Active Directory
• Proxmox, VMware ESXi, Hyper-V, and other virtualization platforms
• Managed backup and recovery systems
• Endpoint security and EDR
• RMM