IT System Administrator 1 - Fairbanks

State of Alaska; Fairbanks (AK); On-site; USD 70,000 - 90,000; Full time

Job summary

The State of Alaska in Fairbanks seeks an IT System Administrator 1 to provide daily site/server support and manage Active Directory tasks, GPOs, and PowerShell-driven automation. The role includes potential travel to remote sites to address on‑premises issues.

The position supports WAN network operations and alignment with the Department of Family and Community Services' mission, offering opportunities to work with a diverse, technical team in Alaska’s communities.

Qualifications

• Minimum qualifications emphasize hardware, infrastructure design, operating systems, and systems integration knowledge as part of entry-level competency.
• Competencies include customer service, network management, and technical competence.

Responsibilities

• Provide daily support for site file and print servers, ensuring reliable access and timely issue resolution, with travel to remote sites as needed.
• Perform core Active Directory tasks— account maintenance, group membership updates, and basic directory troubleshooting— using PowerShell to streamline operations.
• Author, test, and deploy user and computer GPOs to support secure and consistent configurations across the environment.
• Assist with entry-level datacenter administration such as basic server provisioning, hardware handling, system monitoring, and scripted tasks with PowerShell.
• Support WAN network operations by helping plan, deploy, maintain, and troubleshoot Ethernet and Wi‑Fi infrastructure, including hand‑on work at remote sites.

Job description

IT System Administrator 1 - Fairbanks (PCN 064517) | Workplace Alaska page has loaded.

This job class uses Competency Based minimum qualifications (MQs). Please read the

Competency Based MQ instructions below to learn more.

The Department of Family & Community Services is recruiting for IT System Administrator 1 in Fairbanks!

This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.

What You Will Be Doing:

• Provide daily support for site file and print servers, ensuring reliable access, routine maintenance, prompt issue resolution, and traveling to remote sites as needed to address on-premises issues.
• Perform core Active Directory tasks— including account maintenance, group membership updates, and basic directory troubleshooting - while using PowerShell to streamline repetitive operations.
• Author, test, and deploy user and computer Group Policy Objects (GPOs) to support secure and consistent configurations across the environment.
• Assist with entry-level datacenter administration such as basic server provisioning, hardware handling, system monitoring, and performing scripted tasks with PowerShell.
• Support WAN network operations by helping plan, deploy, maintain, and troubleshoot Ethernet and Wi‑Fi infrastructure, including hand‑on work at remote sites to ensure stable network connectivity.

Mission and Values/Culture:
The mission of the Department of Family and Community Services (DFCS) is "To provide support, safety, and personal well-being for vulnerable Alaskans."

The Network Services (NS) of DFCS works as a team with the Customer Service section of IT, Business Applications (BA), Project Management Office (PMO), and the Department Security Office (DSO) to keep the department technologically operational and secure.
Benefits of Joining Our Team:

We are a dynamic, diverse, high performing team where no two days are the same. You will have the ability to use your technical expertise to serve some of the greatest teams of people in Alaska who are dedicated to keeping all Alaskans healthy and safe.

As a State of Alaska employer, we offer competitive wages, generous medical, vision, and dental benefits, personal leave, 12 paid holidays per year, and great retirement benefits.

The Working Environment You Can Expect:

This position is located in the Fairbanks office building at 751 Old Richardson Highways, within the same grounds as the Alaska Club. The office is on the third floor in a secure area of the building. Traveling to other DFCS locations will be required. DFCS-IT is a dynamic enterprise consisting of a team that is a diverse, highly technical, and collaborative group which embraces, implements, and supports the latest technologies to provide the best operational capabilities and resources to DFCS. We are customer focused and project oriented.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Network Management: Knowledge of the operation, management, and maintenance of network and telecommunication systems and linked systems and peripherals.
• Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Minimum Qualifications

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.

Equivalent to those typically gained by:

Training in computer science, information technology, or system administration - or a similar field or professional experience - that provided knowledge of systems, networking software, hardware, protocols, and scripting/automation tools.

Special Note:

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, online, self‑study, and on‑the‑job), from accredited and unaccredited sources, and long‑duration (such as a post-secondary degree) and short‑duration (such as a seminar) programs.

"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

LEGAL EMPLOYMENT
The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

NOTE: The State of Alaska does not provide VISA Employer sponsorship.

RECRUITMENT SCOPE

This position is open to Alaska Residents.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or [phone] if you are located in the Juneau area. Requests for information may also be emailed to [e-mail].

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.

For specific information in reference to the position please contact the hiring manager:

Phone [phone] (Statewide toll-free number)
[phone] (Juneau and out-of-state callers)