IT System Administrator 1/2 Flex (Infrastructure Services Specialist) (PCN 250122)

State of Alaska; Anchorage, Juneau (AK, AK); Hybrid; USD 87,000 - 104,000; Full time

Job summary

State of Alaska is seeking an IT System Administrator 1/2 Flex to support the Office of Information Technology in Anchorage or Juneau, AK. The role focuses on securing and maintaining foundational IT services, including identity management, DNS, and secure file transfers, with hybrid work options.

The position involves senior-level responsibilities across on-premise, cloud, and automation tasks, with after-hours on-call support and a strong emphasis on security and compliance for state data.

Qualifications

• Minimum Qualifications for IT System Administrator 1 include hardware knowledge, infrastructure design, operating systems, and systems integration.

Responsibilities

• Maintain & Support Critical Services: Oversee and troubleshoot identity and authentication systems used by all executive branch agencies and cover on-premise and the cloud.
• Identity & Access Management: Manage the synchronization of identity data from HR systems through on-premise and into the cloud, automating and enforcing account lifecycle governance.
• DNS & Time Services Management: Keep the state’s digital backbone synchronized and available with high-reliability Domain Name Services and Network Time Protocol systems.
• Enterprise File Transfer Infrastructure: Ensure secure and compliant digital data sharing across departments and agencies statewide.
• Software System Deployment: Install, configure, and maintain essential server software (e.g., Windows Server, Linux such as Alma, Debian, RHEL), Directory and DNS services.
• Infrastructure Design: Architect and evolve systems—physical, virtual, and cloud—to meet new enterprise needs, ensuring scalability and resiliency.
• Customer Support & Education: Work directly with internal customers to troubleshoot issues, train users, and design service extensions tailored to operational needs.
• On-Call Incident Response: Provide after-hours support for critical failures, diagnose issues, and coordinate resolutions quickly to avoid service disruption.
• Security & Compliance: Collaborate on security planning, implement firewall rules, and ensure systems meet strict compliance standards to protect sensitive state data.

Skills

Hardware

Infrastructure design

Operating systems

Systems integration

Systems testing

Job description

IT System Administrator 1/2 Flex (Infrastructure Services Specialist) (PCN 250122)

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

Job Details

Employer State of Alaska

Salary $3,336.75 - $4,001.25 Biweekly

Location Anchorage or Juneau, AK

Job Type Full Time

Remote Employment Flexible/Hybrid

Job Number 55238

Department Administration

Division Office of Information Technology

Opening Date 09/11/2026

Closing Date 9/21/2026 at 5:00 PM Alaska

Position Open To Alaska Residents Only

Bargaining Unit General Government Range 21/23

Job Description

What You Will Be Doing

This position is key role in the OIT Messaging and Directory team, responsible for designing, supporting, and securing foundational IT services that keep every executive branch agency up and running. From secure logins, directory administration and automation of account life cycles to DNS, data and file transfer solutions, your work ensures vital systems are always available, secure, and compliant.

Core Responsibilities

• Maintain & Support Critical Services: Oversee and troubleshoot identity and authentication systems used by all executive branch agencies and cover on-premise and the cloud.
• Identity & Access Management: Manage the synchronization of identity data from HR systems through on-premise and into the cloud, automating and enforcing account lifecycle governance.
• DNS & Time Services Management: Keep the state’s digital backbone synchronized and available with high-reliability Domain Name Services and Network Time Protocol systems.
• Enterprise File Transfer Infrastructure: Ensure secure and compliant digital data sharing across departments and agencies statewide.
• Software System Deployment: Install, configure, and maintain essential server software (e.g., Windows Server, Linux such as Alma, Debian, RHEL), Directory and DNS services.
• Infrastructure Design: Architect and evolve systems—physical, virtual, and cloud—to meet new enterprise needs, ensuring scalability and resiliency.
• Customer Support & Education: Work directly with internal customers to troubleshoot issues, train users, and design service extensions tailored to operational needs.
• On-Call Incident Response: Provide after-hours support for critical failures, diagnose issues, and coordinate resolutions quickly to avoid service disruption.
• Security & Compliance: Collaborate on security planning, implement firewall rules, and ensure systems meet strict compliance standards to protect sensitive state data.

Our Organization, Mission, and Culture

Our Mission: Simplify processes, boost efficiency, and product Alaskans’ data by working together and using innovative solutions to deliver secure and improved government services.

Our Values:

• Respect – We honor dignity, perspectives, and contributions of every individual. We foster a culture of inclusivity and active listening.
• Integrity – We uphold the highest standards of honesty and ethical behavior. We do the right thing even when no one is watching.
• Service – We believe in technology as a fundamental tool to create impact through expertise and dedication. We seek ways to add value, support, and uplift those around us.
• Excellence – We push beyond good – we strive for great. We embrace challenges as opportunities for growth.

This role contributes with every login, every secure transaction, and every digital access point in Alaska’s executive agencies that depends on this role. Your work ensures uninterrupted services across public safety, healthcare, transportation, and beyond—directly impacting citizens' lives.

The Benefits of Joining Our Team

Work with a team of passionate and talented professionals who take on the variance that come each day and values innovation, collaboration, and excellence.

Opportunities for professional development and career advancement is available. The State of Alaska offers a diverse training platform in many areas in support of your career goals, and a team dedicated to developing training to help you meet your career goals.

The State of Alaska offers a competitive salary a solid benefit package that includes retirement plans (with employer contributions), health insurance for medical/dental/vision (with employer contributions), and group-based insurance benefits such as term life, short/long-term disability, pet insurance, and much more.

We offer flexibility and value work/ life balance:

• A hybrid telework schedule will an option once initial training is complete and conditions are met.
• We offer a flex time arrangement, which allows you to earn additional leave time during heavy workload times.
• We’ll work with you on schedule adjustments for special situations.

The Working Environment You Can Expect

OIT has office space available in Anchorage and Juneau and the position will be based at either 333 Willoughby Ave, 5th floor in Juneau, or 619 E Ship Creek Ave in Anchorage, when not working from home. Both locations are short driving or walking distance to restaurants, coffee shops and recreational areas.

The daily work environment, when in office, is a computer/technology office environment.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Software Engineering: Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Identity Management: Knowledge of methods and controls to validate the identity of individuals to verify access approval and level, and monitor activity to ensure that only authorized access is taking place.

Minimum Qualifications

IT System Administrator 1

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.

IT System Administrator 2

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
• Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.

EEO Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or [phone] in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.