IT Support Trainee: Cloud, Networks & Helpdesk

CubePeaks Technology; Tohatchi (NM); On-site; USD 48,000 - 76,000; Full time

Job summary

CubePeaks Technology is seeking an IT Support Specialist to ensure smooth technology operations and provide hands-on technical assistance to customers. You will troubleshoot hardware/software issues and maintain client IT infrastructure, requiring strong technical knowledge and customer service skills.

The role focuses on configuring Office 365, SharePoint administration, server and network management, and end-user support across desktops, printers, and conferencing devices in a dynamic

Qualifications

• Provide technical assistance and support to customers.
• Troubleshoot hardware and software issues across client IT infrastructure.

Responsibilities

• Configure Microsoft Office 365 setups and administration.
• Administer SharePoint and design configurations.
• Manage servers, backups, and storage systems.
• Configure and maintain firewalls and network switches.
• Support Windows client OS on desktops, laptops, and printers.
• Configure IP PBX systems and manage video conferencing devices.
• Administer wireless routers and related software.
• Provide end-user support across devices and peripherals.

Skills

Office 365

SharePoint Admin

Windows OS

Networking

Job description

CubePeaks Technology is seeking an IT Support Specialist to ensure smooth technology operations and provide hands-on technical assistance to customers. You will troubleshoot hardware/software issues and maintain client IT infrastructure, requiring strong technical knowledge and customer service skills.

The role focuses on configuring Office 365, SharePoint administration, server and network management, and end-user support across desktops, printers, and conferencing devices in a dynamic