IT Support Engineer II - Cloud-First MSP

CubX; Lakewood Township (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off and holidays

Health, dental, and vision insurance

401(k) retirement plan with company 0

Job summary

CubX Inc. is a fast-growing MSP delivering modern, secure IT solutions and exceptional support to business clients. The Help Desk Technician II will resolve complex issues, support Windows/macOS and mobility platforms, and contribute to proactive client service.

You will administer Microsoft 365, manage endpoints via Intune, configure network services, and assist with Azure administration while maintaining strong client relationships.

Qualifications

• 2+ years of IT/help desk experience in a professional environment.

Responsibilities

• Provide Level 2 help desk support for Windows, macOS, and mobile devices (iOS/Android).

Skills

IT Help Desk Experience

Communication Skills

Customer-Facing Support

Education

Bachelor's degree in Computer Science or IT

Tools

Microsoft 365

Exchange Online

SharePoint

Teams

Security & Compliance

OneDrive

DNS

DHCP

VLANs

VPN

SonicWall

Meraki

UniFi

Intune

Windows Autopilot

Azure AD

Active Directory

Group Policy (GPOs)

ITSM Tools

Job description

CubX Inc. is a fast-growing MSP delivering modern, secure IT solutions and exceptional support to business clients. The Help Desk Technician II will resolve complex issues, support Windows/macOS and mobility platforms, and contribute to proactive client service.

You will administer Microsoft 365, manage endpoints via Intune, configure network services, and assist with Azure administration while maintaining strong client relationships.