IT Support Technician — Resort Tech & Guest Experience

Dodge Ridge Corp.; California, Northern (MO, KY); Hybrid; USD 26,000 - 32,000; Full time

Job summary

Dodge Ridge Ski Resort in Pinecrest, CA is seeking an IT Technician to provide technical support for core business systems and staff. The role reports to the IT Administrator and focuses on improving efficiency and guest and employee experiences while upholding company values.

You will support, troubleshoot, and maintain software, hardware, servers, and related equipment. Salary ranges from $19.00 to $23.00 per hour with 32–40 hours weekly, including weekends and holidays.

Qualifications

• Experience with computer hardware, Microsoft networking systems, wireless networking, servers, relevant software, internet software, and e-mail.
• CCNA certification and VMware experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills.
• Ability to work both independently and in a team-oriented environment.
• Ability to read technical manuals and to assist and communicate effectively with non-technical employees.
• Ability to learn new skills and become familiar with new systems and equipment.
• Must possess a valid driver’s license and meet the MVR qualifications as outlined in the Fleet Safety Program.
• Must be at least 19 years old.

Responsibilities

• At the direction of the IT Administrator, assist with day-to-day operations, technology issues and other duties as assigned.
• Respond to support requests in a professional and timely manner.
• Troubleshoot, diagnose to resolve technology issues as needed.
• Ensure the smooth operation of all aspects of IT systems.
• Maintain a tremendous level of organization and cleanliness.
• Prepare and maintain accurate IT related documentation.

Skills

Computer hardware

Microsoft networking

Wireless networking

Servers

Email

Internet software

Communication skills

Teamwork

Problem solving

Education

CCNA certification

Tools

VMware

Job description

Dodge Ridge Ski Resort in Pinecrest, CA is seeking an IT Technician to provide technical support for core business systems and staff. The role reports to the IT Administrator and focuses on improving efficiency and guest and employee experiences while upholding company values.

You will support, troubleshoot, and maintain software, hardware, servers, and related equipment. Salary ranges from $19.00 to $23.00 per hour with 32–40 hours weekly, including weekends and holidays.