IT Support Technician - Redeployment

Executive-Personal-Computers,-Inc.; Saint Peters (MO); On-site; USD 22,000 - 31,000; Full time

Job summary

Executive-Personal-Computers, Inc. in St. Peters, MO is seeking on-site hourly Full-Time Tech Professionals to support IT asset disposition operations. Starting wage is $19.00 per hour.

The role requires on-site work at St. Peters, with no relocation assistance. Responsibilities include receiving shipments, erasing client data, configuring equipment, updating asset databases, bench testing, Windows installation, and coordinating with customers regarding status and upgrades.

Qualifications

• High School Diploma or GED is required.
• Hands-on IT experience troubleshooting, diagnosing, and resolving technical hardware and/or software issues.

Responsibilities

• Receive incoming shipments, erase client data using SecureTrack, perform reset procedures to remove client data from IT equipment, clean and audit IT equipment, remove asset tags and other stickers, install Windows, install OS onto enterprise equipment, and prepare equipment for redeployment.
• Enter details of computer assets into database including, but not limited to shipping details, make and model, serial number, hardware specs, condition of hardware, SecureTrack details, and post configuration details.
• Identify functional condition of server, networking, and pc hardware through bench testing.
• Deploying Windows using Windows Deployment Services.
• Basic PC troubleshooting and repair skills.
• Ensure all customer data has been removed from IT equipment.
• Upgrade IT Equipment to meet customer requirements including hardware and software.
• Communicate with customers order status, upgrades, and any other questions that might occur.
• Test, sort, pack, or unpack IT equipment.
• Meet minimum production requirements after a training period
• Assist other departments in the St. Peters warehouse as needed, which can include assisting shipping and audit departments.

Education

High School Diploma or GED

Tools

Windows Deployment Services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Hourly Full-Time Tech Professionals EPC MO- St. Peters, St. Peters, MO, US

3 days ago Requisition ID: 1644

Starting wage: $19.00/ per hour

Position is on-site at St. Peters, MO - No relocation assistance available for this position

Internal applicants reference Promotion/Transfer policy for eligibility along with requirements below

As one of the largest IT asset disposition companies in the world, EPC we are devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world. Customers choose us because we understand the growing need for a sustainable, secure, and environmentally responsible method of IT disposal.

As we continue to grow, we are looking for dedicated professionals to join our team and help us deliver exceptional service and innovative solutions. You willplay a vital role in supporting our mission and ensuring operational excellence. Key responsibilities include, but are not limited to:

Brief Summary of Duties

• Receive incoming shipments, erase client data using SecureTrack, perform reset procedures to remove client data from IT equipment, clean and audit IT equipment, remove asset tags and other stickers, install Windows, install OS onto enterprise equipment, and prepare equipment for redeployment.
• Enter details of computer assets into database including, but not limited to shipping details, make and model, serial number, hardware specs, condition of hardware, SecureTrack details, and post configuration details.
• Identify functional condition of server, networking, and pc hardware through bench testing.
• Deploying Windows using Windows Deployment Services.
• Basic PC troubleshooting and repair skills.
• Ensure all customer data has been removed from IT equipment.
• Upgrade IT Equipment to meet customer requirements including hardware and software.
• Communicate with customers order status, upgrades, and any other questions that might occur.
• Test, sort, pack, or unpack IT equipment.
• Meet minimum production requirements after a training period
• Assist other departments in the St. Peters warehouse as needed, which can include assisting shipping and audit departments.

Experience and/or Education Requirements

• High School Diploma or GED
• Hands on IT experience troubleshooting, diagnosing, and resolving technical hardware and/or software issues.