IT Support Technician – On‑Site, Travel‑Ready

NWA Daily LLC; Arkansas; On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid time off

Job summary

A technology service provider in Northwest Arkansas seeks a motivated individual for a customer service role focused on technical support and troubleshooting. This position requires reliable transportation, a high school degree, and the ability to handle stressful situations while providing excellent customer care. Compensation starts at $17/hour, with flexibility in hours between 30-40 per week. Paid time off is included, but health benefits are not available. If you're eager to learn and ready to contribute, we want to hear from you.

Qualifications

• Reliable transportation and valid driver's license required.
• Flexibility in scheduling and hours worked per week.
• Attention to detail in technically detailed tasks.

Responsibilities

• Customer service front line for all customer needs.
• Document calls, procedures, work/time involved.
• Work on ongoing customer projects and communication.

Skills

Experience with routers and firewalls

Technical troubleshooting and problem solving

Good interpersonal and customer care skills

Strong knowledge of Microsoft based operating systems

Familiar with Active Directory and Office 365

Strong understanding of networking

Basic understanding of PC/computer hardware

Education

High school degree or equivalent

Job description

A technology service provider in Northwest Arkansas seeks a motivated individual for a customer service role focused on technical support and troubleshooting. This position requires reliable transportation, a high school degree, and the ability to handle stressful situations while providing excellent customer care. Compensation starts at $17/hour, with flexibility in hours between 30-40 per week. Paid time off is included, but health benefits are not available. If you're eager to learn and ready to contribute, we want to hear from you.