IT Support Technician Intern

Webstaurantstore

Tampa (FL)

On-site

USD 21,000 - 28,000

Full time

24 hours ago
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Benefits offered by this job

401(k) matching
Employee Assistance Program
Company Discounts

Job summary

WebstaurantStore, a division of Clark Associates, is seeking an IT Support Technician Intern for our summer program in Tampa, FL. This full-time, in-office role offers hands-on experience supporting end users, troubleshooting hardware, software, and network issues, and learning from seasoned IT professionals.

No degree is required; we value practical skills, curiosity, and teamwork. You will assist with account setup, device deployment, and documenting support requests while delivering excellent

Qualifications

  • Basic understanding of computer hardware, software, and networking concepts.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Eagerness to learn and adapt to new technologies.
  • Exceptional attention to detail and accuracy.

Responsibilities

  • Provide technical support to end-users via phone, email, and in-person.
  • Assist in troubleshooting and resolving hardware, software, and network issues.
  • Create and manage user accounts and permissions.
  • Assist with the setup and deployment of new equipment.
  • Document and track support requests and resolutions.
  • Participate in IT projects and contribute to their successful completion.
  • Maintain a high level of customer service and professionalism.

Skills

Basic IT knowledge
Problem-solving
Communication skills
Teamwork
Willingness to learn
Attention to detail

Job description

Job Summary

WebstaurantStore, a division of Clark Associates, is looking for highly motivated and tech-savvy individuals to join us for our summer internship program. As an IT Support Technician Intern, you will have the opportunity to gain practical, hands‑on experience working alongside other IT professionals in a fast‑paced environment. This role focuses on providing comprehensive technical support to all employees across the company, addressing any hardware, software, or network issues they may encounter.

WebstaurantStore, a division of Clark Associates, is looking for highly motivated and tech‑savvy individuals to join us for our summer internship program. As an IT Support Technician Intern, you will have the opportunity to gain practical, hands‑on experience working alongside other IT professionals in a fast‑paced environment. This role focuses on providing comprehensive technical support to all employees across the company, addressing any hardware, software, or network issues they may encounter.

This position will be full‑time in‑office. Applicants must be able to commute to our Tampa, FL office location.

Responsibilities
  • Provide technical support to end‑users via phone, email, and in‑person.
  • Assist in troubleshooting and resolving hardware, software, and network issues.
  • Create and manage user accounts and permissions.
  • Assist with the setup and deployment of new equipment.
  • Document and track support requests and resolutions.
  • Participate in IT projects and contribute to their successful completion.
  • Maintain a high level of customer service and professionalism.
Physical Requirements
  • Work is performed while sitting/standing and interfacing with a personal computer.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fine manipulations.
  • Requires occasional bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Experience

No prior experience required; relevant experience is a plus.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills
  • Basic understanding of computer hardware, software, and networking concepts.
  • Strong problem‑solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Eagerness to learn and adapt to new technologies.
  • Exceptional attention to detail and accuracy.
Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits
  • 401(k) matching
  • Employee Assistance Program
  • Company Discounts
Available at HQ Locations Only
  • On‑Site Fitness Centers
  • Dog‑friendly Offices
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