IT Support Technician II: Windows, AD & Cloud Support

Ozarks Community Hospital, Inc.; Springfield (MO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) plan

Life insurance

Short-term disability

Flexible spending accounts (FSA)

Paid time off (PTO)

Job summary

Ozarks Community Hospital, Inc. in Springfield, MO is seeking an IT Support Technician to join our IT department.

The role involves supporting in-house and cloud-based systems, maintaining Active Directory and Office 365, and providing end-user support across the organization. You will install and maintain desktops, laptops, printers, tablets, and network devices, assist with Exchange/SharePoint/Teams administration, and help ensure secure, reliable IT services for staff.

Qualifications

• College or technical diploma in computer science or 2-3 years equivalent work experience.
• Working technical knowledge of Windows client/server operating systems, Exchange, Active Directory, and SQL preferred.
• Working technical knowledge of current network hardware, protocols, and standards.
• Valid Driver's License required if driving for the role.

Responsibilities

• Support administration and maintenance of in house and offsite servers and computer systems.
• Maintain Active Directory, Azure AD, security groups, user accounts, and access permissions.
• Manage domain file structures and system assets.
• Provide help desk support for hardware, software, network, and application issues.
• Install, configure, and maintain desktops, laptops, printers, tablets, and other equipment.
• Assist with Office 365, Exchange, SharePoint, and Teams administration.
• Support network infrastructure, wireless connectivity, and basic networking functions.
• Assist with phone system administration, maintenance, and installations.
• Install and maintain network and phone cabling.
• Train end users on technology systems and best practices.
• Document issues, resolutions, and inventory using help desk tickets.
• Participate in system upgrades and technology initiatives.

Skills

Windows OS

Exchange Admin

SharePoint

Azure AD

Help desk/ticketing

Networking troubleshooting

MDM

DNS/DHCP/TCP/IP

Device deployment

Education

College/Technical diploma in CS

Job description

Ozarks Community Hospital, Inc. in Springfield, MO is seeking an IT Support Technician to join our IT department.

The role involves supporting in-house and cloud-based systems, maintaining Active Directory and Office 365, and providing end-user support across the organization. You will install and maintain desktops, laptops, printers, tablets, and network devices, assist with Exchange/SharePoint/Teams administration, and help ensure secure, reliable IT services for staff.