IT Support Technician I — On-Site Startup Factory

jabil; Prince George (VA); On-site; USD 30,000 - 54,000; Full time

Job summary

Jabil is seeking an IT Support Technician I to support a new factory startup in Prince George, VA. You will provide hands-on IT support for PCs, servers, software, and peripherals in a fast-paced startup environment.

Role involves on-site work, collaboration with IT leadership, facilities, and manufacturing teams, and potential non-standard hours during critical milestones. Candidates should have a High School diploma and 3–5 years of experience, with A+ certification desirable.

Qualifications

• High School diploma or equivalent with 3–5 years of relevant experience.
• A+ certification desired but not required.

Responsibilities

• Provide IT support for end users on PC, server, hardware, and software applications.
• Load and verify software packages; configure PCs and peripherals.
• Troubleshoot end-user issues and manage service desk requests with SLAs/KPIs.
• Assist with startup deployment of IT equipment across office and manufacturing areas.
• Maintain inventory and contribute to knowledge base and documentation.

Skills

Customer service

Communication

Independent work

Troubleshooting

Time management

Education

High School diploma

A+ certification

Tools

Microsoft Office

PC hardware

Job description

Jabil is seeking an IT Support Technician I to support a new factory startup in Prince George, VA. You will provide hands-on IT support for PCs, servers, software, and peripherals in a fast-paced startup environment.

Role involves on-site work, collaboration with IT leadership, facilities, and manufacturing teams, and potential non-standard hours during critical milestones. Candidates should have a High School diploma and 3–5 years of experience, with A+ certification desirable.