IT Support Technician — Elevate Tech & Patient Care

Vance Thompson Vision Clinic Prof L; Sioux Falls (SD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings contributions

Life insurance

Disability insurance

Shoe allowance

Education allowance

Wellness program + Lifestyle Spending

Job summary

Vance Thompson Vision seeks an IT Support Technician to join our Sioux Falls team. You will administer ophthalmic devices, provide remote and on-site IT support, and manage Zoom Room systems along with our Zoom phone setup.

You will also support key business apps, drive IT projects, and develop user-friendly docs to maximize efficiency. Associates degree required; Bachelor's preferred; on-site role in Sioux Falls, SD.

Qualifications

• Associates degree in information technology or equivalent field; Bachelor's degree preferred.
• Previous IT support experience is preferred.

Responsibilities

• Administer and maintain ophthalmic diagnostic and surgical devices for peak performance.
• Provide hands-on, phone, and remote technical support to employees.
• Design and maintain Zoom Room systems and Zoom-based phone system administration.
• Support a variety of critical Line of Business applications.
• Lead IT projects and create user-friendly technical documentation.

Skills

Detail-oriented

Exceptional communicator

Self-starter

Analytical

Problem solver

Education

Associates degree in IT

Bachelor's degree preferred

Tools

Zoom Room

RMM

PowerShell

Python

Job description

Vance Thompson Vision seeks an IT Support Technician to join our Sioux Falls team. You will administer ophthalmic devices, provide remote and on-site IT support, and manage Zoom Room systems along with our Zoom phone setup.

You will also support key business apps, drive IT projects, and develop user-friendly docs to maximize efficiency. Associates degree required; Bachelor's preferred; on-site role in Sioux Falls, SD.