IT Support Technician - Desktop & Network Expert

Precision Castparts Corp.; Portland (OR); On-site; USD 52,000 - 68,000; Full time

Job summary

Precision Castparts Corp. in Portland, OR seeks an IT Support Technician to provide technical software, hardware, and basic network problem resolution to end users.

You will diagnose and fix issues with PCs, printers, email, and connectivity, guiding users through step-by-step solutions and offering hands-on training. The role requires 2 years of college credit in Computer Information Systems or related field, plus experience with Active Directory and server backups.

Qualifications

• Minimum 2 years of college credit in Computer Information Systems or related field.
• Experience: 1 year end-user phone support or 1 year PC/network setup and repair.
• Ability to work in an industrial manufacturing environment and maintain security.
• Must be able to sit for prolonged periods and lift up to 35 lbs.

Responsibilities

• Diagnose and resolve PC, printer, connectivity, software, email, and network issues.
• Communicate solutions clearly and provide one-on-one end-user training.
• Manage Active Directory user accounts and server backups.
• Track software licenses, perform audits, and ensure SOX compliance.
• Assist network team with LAN cabling and VPN devices.

Skills

End-user support

Communication

Training

Safety mindset

Security awareness

Prioritization

Analytical thinking

Algebra & geometry

Team collaboration

Diversity sensitivity

Education

Two-year college credit in Computer Information Systems

Tools

Active Directory

Server administration

Job description

Precision Castparts Corp. in Portland, OR seeks an IT Support Technician to provide technical software, hardware, and basic network problem resolution to end users.

You will diagnose and fix issues with PCs, printers, email, and connectivity, guiding users through step-by-step solutions and offering hands-on training. The role requires 2 years of college credit in Computer Information Systems or related field, plus experience with Active Directory and server backups.