IT Support Technician

4 Corner Resources; Orlando (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

A leading company is seeking an experienced IT Support Technician to join their team in Orlando, FL. This role involves providing technical support for both onsite and remote users in a fast-paced environment. Responsibilities include troubleshooting hardware and software issues, managing Azure cloud accounts, and utilizing a ticketing system to track issues. The ideal candidate will have strong troubleshooting skills, experience with Microsoft products, and excellent communication abilities.

Qualifications

• 3-5 years of experience providing on-premise technical support.
• Hands-on experience with desktop and mobile hardware.

Responsibilities

• Provide technical support for end users in person and remotely.
• Troubleshoot and resolve hardware, software, and connectivity issues.

Skills

Troubleshooting

Communication

Education

Associate degree in Computer Science

Tools

Jira

Active Directory

Azure

Exchange

Office 365

Job description

Job Title: IT Support Technician
Location: Orlando, FL (Onsite to start, then hybrid)
Compensation: Up to $25/hour (based on experience)
Schedule: Monday - Friday, 9:00 AM - 6:00 PM
Engagement: Contract

Position Overview:
4 Corner Resources is seeking an experienced IT Support Technician to join one of our established clients in Orlando, FL. This is a fully onsite role, working with a collaborative team supporting both onsite and remote users in a fast-paced, enterprise environment.

Key Responsibilities:

Provide technical support for end users in person and remotely

Troubleshoot and resolve hardware, software, and connectivity issues

Support Microsoft core products including Windows 10, Office 365, SharePoint, Active Directory, and SCCM

Manage Azure cloud accounts, Exchange (mailboxes, distribution lists), and Group Policies

Setup and configure workstations, laptops, tablets, printers, and other peripherals

Maintain and support mobile devices and remote access tools

Utilize Jira ticketing system to track and resolve issues

Participate in monthly or bi-monthly on-call rotation

Required Qualifications:

3-5 years of experience providing on-premise technical support

Strong troubleshooting skills across Microsoft platforms

Experience with Active Directory, Azure, Exchange, and Office 365

Hands-on experience with desktop and mobile hardware

Familiarity with networking concepts such as DHCP and DNS

Prior experience using Jira or other ticketing systems

Excellent communication skills and ability to explain technical issues to non-technical users

Associate degree in Computer Science or related field, or equivalent experience

Relevant certifications (e.g., CompTIA A+, MCDST) preferred but not required

Initially fully onsite in a standard office setting

Must be able to perform physical tasks related to equipment setup and maintenance




4CR3

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Truck Transportation

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