IT Support Tech: O365, AD & Migration Pro

Proactivemgmt; Southfield (MI); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Full Medical Benefits

2 Weeks Paid Vacation

Full Time

Dental & vision insurance

401(k) matching

Job summary

Proactive Technology Management in Oakland County is seeking an experienced IT technician at the Integrator level. This full-time role blends remote troubleshooting with on-site client visits and a defined career path for progression.

You will work with a remote team, handling networking, Office 365, Windows Server and security tasks while delivering excellent customer service and growing into larger client engagements.

Qualifications

• Must have 5+ Office 365 and Windows Server experience.
• 5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard).
• 5+ Network Setup experience (installing AP's, switches, and firewalls).
• Extensive experience leading migrations.
• Extensive experience in virtualization and networking.
• Above and beyond customer service.

Responsibilities

• Setting Up Customer Networks (cloud to keyboard).
• Windows Server Installation.
• Configuration Maintenance.
• Ongoing Support (access points, firewalls, and switches).
• Remote troubleshooting of client, as well as on-site when required.
• Monday - Friday schedule.
• One Saturday per month for the first 18 months.

Skills

Networking

Office 365

Windows Server

Windows Desktops

Active Directory

Security

MSP Experience

Communication skills

Education

Bachelor's degree

Tools

ConnectWise Manage

Job description

Proactive Technology Management in Oakland County is seeking an experienced IT technician at the Integrator level. This full-time role blends remote troubleshooting with on-site client visits and a defined career path for progression.

You will work with a remote team, handling networking, Office 365, Windows Server and security tasks while delivering excellent customer service and growing into larger client engagements.