IT Support & Systems Specialist

SLSCo, Ltd.; Galveston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

SLSCO LTD is seeking an IT Specialist in Galveston, TX to deliver responsive technical support for employees and maintain reliable computer systems across the company. You will install, configure, monitor, and troubleshoot hardware, software, networks, and communications, communicating clearly with users throughout resolution.

The role supports remote and field staff, coordinates with vendors and the IT team, and requires strong prioritization, documentation, and the ability to work

Qualifications

• Associate or bachelor’s degree in information technology or related field, or equivalent hands‑on experience.
• 2+ years in an IT support or help desk role.
• Strong customer service, communication, and problem-solving skills.
• Solid understanding of PC hardware, Windows OS, Microsoft 365, and basic networking.

Responsibilities

• Provide daily user support for computer network users.
• Oversee daily IT system performance and reliability.
• Respond to Help Desk calls and emails, including after-hours requests.
• Configure and troubleshoot hardware, software, and mobile devices.
• Coordinate ordering and setup of IT equipment for new hires.
• Maintain IT asset inventory and records of issues and resolutions.
• Assist with planning and deploying new applications and operating systems.
• Other duties as assigned.

Skills

Customer service

Clear communication

Active listening

Patience

Follow-through

Education

Associate or Bachelor’s degree in Information Technology or related field

Tools

Microsoft Windows

Microsoft 365

IT hardware setup

Job description

SLSCO LTD is seeking an IT Specialist in Galveston, TX to deliver responsive technical support for employees and maintain reliable computer systems across the company. You will install, configure, monitor, and troubleshoot hardware, software, networks, and communications, communicating clearly with users throughout resolution.

The role supports remote and field staff, coordinates with vendors and the IT team, and requires strong prioritization, documentation, and the ability to work